Amber Bell
Corsicana,TX
Summary
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served. Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Delivery Driver
SparkCognition
Corsicana, TX
10.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Verified accuracy of items loaded onto truck against shipping documents.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
LSA
Dollar General Market
Rice, TX
03.2024 - 06.2024
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
ASM
Family Dollar
Corsicana, TX
07.2021 - 01.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed routine maintenance and repair.
Cashier
Walmart
Ennis, TX
10.2006 - 02.2007
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
Some College (No Degree) - Massage Therapy
Navarro College
Corsicana, TXSkills
- Product Promotion
- Package scanning
- GPS Navigation
- Cargo Handling
- Payment Collection
- Load Balancing
- Order Verification
- Responsible driver
- Vehicle Maintenance
- Quality Assurance
- Valid Driver's License
- Problem-Solving
- Safe Driver Training
- Heavy Lifting
- Safe Driving
Certification
- Massage Therapy
References
References available upon request.
Timeline
LSA
Dollar General Market
03.2024 - 06.2024
Delivery Driver
SparkCognition
10.2022 - Current
ASM
Family Dollar
07.2021 - 01.2022
Cashier
Walmart
10.2006 - 02.2007
Some College (No Degree) - Massage Therapy
Navarro College