Amber Bellerose
Azle
Summary
Motivated Service Worker with strong communication skills, quick decision making abilities, and a calm, professional demeanor under pressure. Experienced in following strict protocols and maintaining accuracy in fast paced environments. Consistently supports team members, prioritizes safety, and proactively addresses issues to ensure efficient and reliable service.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
07.2025 - Current
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
Server/Hostess
Villa Del Sol
10.2022 - 06.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Certificate - Cosmetology
Weatherford College
Weatherford, Texas, TX12-2025
Skills
- Opening and closing duties
- Multitasking and organization
- Problem-solving
- Positive and professional
- Time management
- Attention to detail
- Exceptional customer service
- Excellent memory
- Speedy and efficient
- Active listener
- Clear communication
Timeline
Barista
Dutch Bros
07.2025 - Current
Server/Hostess
Villa Del Sol
10.2022 - 06.2024
Certificate - Cosmetology
Weatherford College