Amber Bender
DeBary,FL
Summary
Dynamic sales professional with a proven track record of meeting or exceeding sales goals. Skilled in product management and team oversight, I excel in cultivating relationships and driving revenue growth through effective strategies and communication. Strong negotiator with a commitment to exceptional client care.
Overview
13
13
years of professional experience
Work History
Patient Counselor
Filutowski Cataract & LASIK Institute
Lake Mary, FL
04.2023 - Current
- Increased sales to a 76% sales-through rate in my first quarter.
- Counsel patients on available treatment options and support services.
- Cultivate positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- I actively listen to patients' concerns while providing empathy and understanding.
- Perform administrative tasks such as scheduling appointments or completing paperwork.
Spin Instructor
YMCA
Deltona, FL
01.2012 - Current
- Engages class participants and gets to know them on a personal level
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees
- Explained and demonstrated fitness and conditioning techniques and movements
Operations Manager/Assistant General Manager
CR Fitness (Crunch Fitness)
Winter Springs, FL
04.2021 - 04.2023
- Mentored staff in developing skills for successful sales and creating strong connections with club members.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Collaborated with team leaders on quality audits.
- Created detailed reports on the performance of individual departments within operations.
- Supplied mentorship and leadership for new staff members regarding numerous company processes.
- Executed successful initiatives to drive income growth.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
Sales Manager
Crunch Fitness
Deltona, FL
10.2020 - 04.2021
- Exceeds sales goals and improves profitability by aligning sales strategies and business plans with market trends
- Formalizes sales process to enhance operations and promote acquisition of new customers
- Tracks monthly sales to generate reports for business development planning
- Successfully manages a team of 10 employees
- Creates and organizes company events to generate sales
- Meets with community leaders to organize charitable donations
- Meets with executive team on a weekly basis to discuss selling obstacles, delivering effective suggestions and reliable sales techniques for quick resolution
Producer
Common Sense Financial ⎪ Utah⎪
DeBary, FL
01.2017 - 12.2020
- Customized retirement and insurance programs for individual customers to cover target risk types
- Set up clients with new policies, including calculating premiums and establishing payment methods
Education
Some College (No Degree) - Business
Dixie College
St George, UTSkills
- Product and service management
- Profit and revenue-generating strategies
- Brand-building strategies
- Established track record of exceptional sales results
- Promotional sales events
- Team oversight
- Recruiting and hiring
- Negotiations expert and strong deal closer
Timeline
Patient Counselor
Filutowski Cataract & LASIK Institute
04.2023 - Current
Operations Manager/Assistant General Manager
CR Fitness (Crunch Fitness)
04.2021 - 04.2023
Sales Manager
Crunch Fitness
10.2020 - 04.2021
Producer
Common Sense Financial ⎪ Utah⎪
01.2017 - 12.2020
Spin Instructor
YMCA
01.2012 - Current
Some College (No Degree) - Business
Dixie College
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