Amber Benson
Ellensburg,WA
Overview
8
8
years of professional experience
Work History
Human resource consultant assistant
Department of natural
05.2022 - Current
- Resources
- Using skills to deliver Resources for employees within Washington State’s Southeast Region
- Alone, handling over 200 Seasonal Firefighters by ensuring paperwork, training, and policies are completed
- Involved in handling the union guidelines and procedures within the region
- Assisting with L&I claims for damages and injuries, as well as light duty situations
- In charge of tracking employee performance evaluations and probationary periods.
Guest Services Agent/ hr Intern
03.2021 - 05.2022
- Canyon river ranch
- Delivering useful skills to communicate with guests about reservations and scheduling events
- Answering phone calls for modifying and creating reservations, Using WebRez and Teams
- Communicating with Housekeeping and Maintenance
- Delivering dependable problem-solving skills with guests and employees
- Assisting HR with employee recruitment, team building and employee conflict
- Creating new HR files, policies and procedures
- Developing documents for employee conflicts, applications, interview questionnaire, and updated employee handbooks
- Responsible for conducting or assigning trainings to new hires.
barista
09.2016 - 12.2020
- Jenikka’s coffee house
- Delivering clear customer service
- Managing weekend crew
- Delivering efficient food handling skills, preparing food and beverages such as sandwiches, coffee, soups, and pastries
- Responsible for inventory during weekends
- Responsible for conducting and assigning trainings to new hires.
Sterilizing Assistant
Ephrata Family Dentistry
08.2015 - 09.2016
- Assisting Hygienists with room and equipment clean ups, setting up rooms for procedures, and assisting with dental observations and tests
- In charge of updating patient files
- Assisting front desk reception in scheduling appointments
- Efficiently using Microsoft teams and Webrez for patient documentation and appointments.
Education
Master’s Degree - Strategic Human Resource Management and Organizational Planning
MASTER’S - STRATEGIC Hrm
franklin university
Bachelor of arts - psychology/Physics
Skills
- Skills and achievments
- Excellent problem solver and multitasker
- Team Player and functional independent worker
- Excellent with hospitality and customer service
- Skilled in staying professional in any given situation
- Ability to communicate and professionally relay information
- Fluent with variety of computer software, Microsoft Office Applications, HRMS, SHRM, and L&I databases
Accomplishments
- Conducted Astrophysics Research for NASA
- Vice President for CWU Astronomy 2 consecutive years
- Honor Society 2 Consecutive years d Place Winner for Men and Women’s Indoor Iron-Man Running Challenge
- Can type 50 words per minute
- Independently ran a small and private cleaning business
Timeline
Human resource consultant assistant
Department of natural
05.2022 - Current
Guest Services Agent/ hr Intern
03.2021 - 05.2022
barista
09.2016 - 12.2020
Sterilizing Assistant
Ephrata Family Dentistry
08.2015 - 09.2016
Master’s Degree - Strategic Human Resource Management and Organizational Planning
MASTER’S - STRATEGIC Hrm
franklin university