Amber Black
Groveport,OH
Summary
Resourceful Independent Contractor known for high productivity and efficient task completion. Specialized in project management, client relations, and problem-solving. Excel in communication, adaptability, and time management to meet client needs and deliver quality results on schedule.
Overview
23
23
years of professional experience
2000
2000
years of post-secondary education
Work History
Independent Contractor(route delivery)
Roadie
Groveport, Ohio
08.2024 - Current
- Coordinated logistics for efficient delivery of packages across various locations.
- Managed communication between drivers and clients to ensure timely pickups.
- Oversaw compliance with safety standards during transportation operations.
- Developed strategies to improve route efficiency and reduce delays.
- Managed quality control and maintained high level of customer satisfaction.
Spark Delivery Driver
Walmart
Canal Winchester, Ohio
09.2023 - Current
- Delivered merchandise efficiently to customers' homes and businesses.
- Navigated routes using GPS technology for timely deliveries.
- Loaded and unloaded packages safely from delivery vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
Hot Meal Delivery Driver
Meals on Wheels(Life Care Alliance)
Columbus, OH
09.2023 - Current
- Delivered meals to clients in designated neighborhoods with care and punctuality.
- Maintained accurate records of deliveries and client preferences for personalized service.
- Communicated effectively with clients to ensure satisfaction and address concerns promptly.
- Assisted in loading and unloading meal packages from delivery vehicles safely.
- Followed health and safety guidelines to ensure safe food handling practices consistently.
- Reported any issues or feedback from clients to management for continuous improvement.
- Refilled gas tank after every shift and noted mileage readings for each trip taken.
- Loaded delivery vehicle with meal deliveries for customers.
- Complied with all applicable laws governing transportation of goods over public roads.
- Ensured that appropriate temperatures were maintained while transporting food items.
- Provided excellent customer service by responding to customer inquiries and complaints promptly.
E-commerce In Store Shopper
Whole Foods
Columbus, Ohio
08.2019 - Current
- As an In-Store Shopper, I work on the Store Support team fulfilling Prime Now customer orders, preparing them for delivery and/or pickup.
- I shop throughout our store for everyday goods including food, household items, and so much more.
- At Whole Foods Market, I provide record-setting grocery delivery services to our Prime Now customers. In this fast-growing program I am passionate about offering our quality products and great customer service.
Homemaker
Columbus, OH
01.2016 - 01.2019
- I took time away from my professional career to raise a young child and manage the household.
Returns Processor
JCPenney Logistics
Columbus, Ohio
04.2003 - 01.2016
- Responsibilities included:
- Processing customer merchandise orders/returns for shipping.
- Accuracy and quality inspection of merchandise.
- Restocking merchandise/inventory/operational knowledge of power (PIT) equipment.
- At JCPenney Logistics, my role was sorting, packing and fulfilling JCP.com orders for customers.
Education
Bachelor of Arts - Creative Writing/English Studies
Southern New Hampshire University
Hooksett, NH 03.2026 - 03.2026
High School Diploma -
Skills
- Ability to work well independently and as part of a team
- Experience with shipping and receiving operations
- Ability to work in a fast paced environment
- Professional
- Strong Interpersonal skills
- Detail oriented
- Problem-solving
- Excellent communication skills
- Good organization skills
- Computer Literacy
- Can work in all weather conditions
- Reliable
Websites
Timeline
Bachelor of Arts - Creative Writing/English Studies
Southern New Hampshire University
03.2026 - 03.2026
Independent Contractor(route delivery)
Roadie
08.2024 - Current
Spark Delivery Driver
Walmart
09.2023 - Current
Hot Meal Delivery Driver
Meals on Wheels(Life Care Alliance)
09.2023 - Current
E-commerce In Store Shopper
Whole Foods
08.2019 - Current
Homemaker
01.2016 - 01.2019
Returns Processor
JCPenney Logistics
04.2003 - 01.2016