Amber Blockinger
Summary
Dynamic professional with experience as a Judicial Clerk at Baltimore City Circuit Court, excelling in document review and client communication. Proven ability to enhance operational efficiency and maintain confidentiality while managing complex schedules. Recognized for building strong relationships and delivering exceptional service, ensuring compliance with legal standards and organizational policies.
Overview
2027
2027
years of professional experience
Work History
Judicial Clerk
Baltimore City Circuit Court
Baltimore, MD
07.2023 - Current
- Partnered with court personnel to optimize case management workflows and improve operational effectiveness.
- Streamlined administrative functions to enhance office efficiency, including document filing, meeting scheduling, and case status monitoring.
- Facilitated communication among judges, attorneys, and court staff to enhance operational efficiency.
- Executed thorough review and verification of documentation to enhance accuracy and accountability.
- Coordinated hearing and trial schedules to enhance resource utilization and eliminate scheduling conflicts.
- Addressed inquiries and resolved issues for litigants seeking support with legal procedures and documentation requirements at courthouse.
- Maintained confidentiality of sensitive information by adhering to strict ethical guidelines throughout daily tasks.
- Managed calendars for multi-person team by updating and scheduling court dates and meetings.
- Processed court documents and filings, ensuring compliance with legal standards and deadlines.
Branch Operations Coordinator
M&T Bank
Baltimore, MD
2017 - 09.2019
- Oversaw branch operations to guarantee adherence to regulatory standards and internal policies.
- Monitored daily transactions for accuracy, ensuring adherence to banking protocols and standards.
- Managed scheduling for branch staff, optimizing resource allocation to meet business needs effectively.
- Developed and maintained documentation for operational workflows, ensuring clarity and consistency within the team.
- Organized office operations and procedures.
- Enhanced customer satisfaction through effective communication and prompt resolution of issues.
- Built rapport with clients by consistently providing exceptional service leading to repeat business.
- Coordinated staff scheduling, ensuring adequate coverage during peak hours and holidays.
- Maintained friendly and professional customer interactions.
Education
Associate of Arts - Business Administration
American InterContinental University
01-2009
Paralegal Studies -
The Community College of Baltimore County
Skills
- Client confidentiality
- Office administration
- Client communication
- Court filings
- Organization
- Relationship building and rapport
- Attention to detail
- Multitasking
- Task prioritization
- Calendar management
- Docket management
Timeline
Judicial Clerk
Baltimore City Circuit Court
07.2023 - Current
Branch Operations Coordinator
M&T Bank
2017 - 09.2019
Paralegal Studies -
The Community College of Baltimore County
Associate of Arts - Business Administration
American InterContinental University