Amber Bokern
Harrisonville,MO
Summary
Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Overview
7
7
years of professional experience
Work History
Patrol Officer
City Of Harrisonville
04.2021 - Current
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Assessed and managed potential risks and hazardous situations.
- Responded to call-outs during periods of low coverage to serve the community in Harrisonville.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as the Shop With a Cop event.
- Responded to emergency calls to provide assistance to citizens in need.
- Monitored criminal activity in community to identify suspicious activity.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
Asset Protection Associate
Wal-Mart Stores Inc.
11.2018 - 04.2021
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Represented Wal-Mart in court proceedings and investigations.
- Patrolled store departments to check for suspicious activities.
- Checked CCTV for evidence of shoplifting.
- Contacted local authorities and apprehended shoplifters.
- Wrote reports for internal and external crime, burglary or theft.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Fresh Cap Associate
Wal-Mart Stores Inc.
08.2018 - 11.2018
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Maintained safe, neat and clean working environment at all times.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
Deli Sales Associate
Wal-Mart Stores Inc.
05.2018 - 08.2018
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Fast Food Crew Trainer
McDonald's
08.2017 - 05.2018
- Trained and mentored 4 new personnel hired to fulfill various roles.
- Maintained clean, sanitized and well-organized food preparation zones.
- Collaborated with team members to complete orders.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
Cashier/Stocker Associate
Country Mart/King Cash Savers
08.2016 - 05.2017
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with Management to solve problems and handle customer concerns.
Education
POST -
MO Peace Officer Standards And Training Program
Harrisonville, MO08.2021
Some College - Biology
Metropolitan Community College - Kansas City
Kansas City, MOHigh School Diploma -
Butler High School
Butler, MO4 2018
Skills
- Evidence Collection
- Emergency Response
- Crime Prevention
- Criminal Investigation
- Decision-Making
- Critical Thinking
- Community Relations
- Report Writing Skills
- Teamwork
Timeline
Patrol Officer
City Of Harrisonville
04.2021 - Current
Asset Protection Associate
Wal-Mart Stores Inc.
11.2018 - 04.2021
Fresh Cap Associate
Wal-Mart Stores Inc.
08.2018 - 11.2018
Deli Sales Associate
Wal-Mart Stores Inc.
05.2018 - 08.2018
Fast Food Crew Trainer
McDonald's
08.2017 - 05.2018
Cashier/Stocker Associate
Country Mart/King Cash Savers
08.2016 - 05.2017
POST -
MO Peace Officer Standards And Training Program
Some College - Biology
Metropolitan Community College - Kansas City
High School Diploma -
Butler High School
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