Amber Boswell
Suwanee
Summary
Diligent leader offering excellent management and organizational skills to coordinate multiple, concurrent projects. Creative media professional with strong branding and marketing expertise transitioning into education. Dedicated Special Education Teacher skilled in IEP development, differentiated instruction, progress monitoring, and fostering inclusive classroom environments.
Overview
7
7
years of professional experience
Work History
Special Education Teacher
Gwinnett County Public Schools
12.2023 - Current
- Developed and implemented Individualized Education Programs (IEPs) to address diverse learning needs.
- Provided direct instruction in literacy, phonics, math, and social-emotional skills to enhance student engagement and learning.
- Collaborated with general education teachers, families, and support staff to create inclusive educational environments.
- Conduct progress monitoring and maintain compliance with district guidelines.
Participant Relationship Manager
Morgan Stanley
Alpharetta
09.2022 - 11.2023
- Served as primary contact for retirement plan participants, guiding them through 401(k), stock plan, and investment account inquiries to enhance their understanding.
- Educated clients on plan features, distribution options, and investment selections to empower informed decision-making.
- Managed high volumes of inbound and outbound client communications, ensuring exceptional service standards and client satisfaction.
Operations Coordinator
OTR Capital
01.2022 - 06.2022
- Managed client data and documentation systems to enhance data accuracy.
- Reviewed and validated contracts and financial documentation for correctness.
- Conducted risk analysis to ensure compliance with underwriting guidelines.
Communications Specialist
Shipt Headquarters
07.2020 - 10.2021
- Delivered customer support through phone, email, and chat, enhancing customer satisfaction.
- Diagnosed and resolved complex customer issues, ensuring timely solutions.
- Upheld high-quality service and retention standards, fostering customer loyalty.
News Reporter
Dateline Alabama
01.2020 - 12.2020
- Produced and published original articles and multimedia stories to engage audience and inform community.
- Wrote and edited articles for print and online platforms.
- Conducted interviews with community members and experts for news stories.
- Collaborated with teams to provide comprehensive coverage of statewide events, enhancing public awareness.
- Researched current events and local issues for accurate reporting.
News Reporter
WVUA 23 News
05.2019 - 05.2020
- Wrote, edited, and reported nightly live news stories to deliver timely information to viewers.
- Created engaging digital content for various platforms to enhance audience reach.
Education
Master of Arts - Special Education & General Curriculum
Columbus State University
Columbus, GA12.2025
Master of Arts - Organizational Leadership
University of Alabama
Tuscaloosa, AL12.2022
Bachelor of Arts - Communication & Information Sciences, Political Science
University of Alabama
Tuscaloosa, AL05.2020
Skills
- IEP Development & Progress Monitoring
- Differentiated Instruction
- Literacy and math instruction
- Classroom Management
- Assistive Technology
- Behavioral Assessment
- Individualized Strategies
- Data Tracking
- Crisis Intervention
- Collaborative Learning
- Team Collaboration
- Analytical Skills
- Parent Communication
References
Available upon request.
Timeline
Special Education Teacher
Gwinnett County Public Schools
12.2023 - Current
Participant Relationship Manager
Morgan Stanley
09.2022 - 11.2023
Operations Coordinator
OTR Capital
01.2022 - 06.2022
Communications Specialist
Shipt Headquarters
07.2020 - 10.2021
News Reporter
Dateline Alabama
01.2020 - 12.2020
News Reporter
WVUA 23 News
05.2019 - 05.2020
Master of Arts - Special Education & General Curriculum
Columbus State University
Master of Arts - Organizational Leadership
University of Alabama
Bachelor of Arts - Communication & Information Sciences, Political Science
University of Alabama