Amber Bowman
Whitehouse,TX
Summary
Focused healthcare professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering client well-being across 4+ years of experience in related roles. Dedicated to serving unique needs of each client and improving quality of life.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Administrator (Church Clerk) (Volunteer)
Target Outreach Ministries
Tyler, TX
09.2007 - Current
- Oversaw inventory purchases, restocking, and organization.
- Managed computer databases, physical file systems, and required logs.
- Reviewed incoming paperwork such as contracts and letters for accuracy and relevance.
- Conducted research on potential vendors and suppliers based on criteria set forth by management.
- Processed invoices for payment in accordance with established procedures.
- Assisted in budget preparation by collecting financial data from various departments.
- Sorted incoming mail and distributed it accordingly.
- Prepared presentations using PowerPoint software for management meetings.
- Performed data entry tasks into company database system on a daily basis.
- Processed expense reports for staff members in accordance with company policies.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Identified and led cost management initiatives to achieve quantified results.
- Created presentations with Microsoft PowerPoint for management team members.
- Created and maintained confidential client records.
- Maintained up-to-date knowledge of relevant policies and regulations.
Personal Care Assistant
EAK Good Neighbor Home Care
Tyler, Texas
07.2019 - 11.2023
- Maintained daily living standards by assisting clients with personal hygiene needs
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Provided ongoing compassionate patient care for each client
- Laundered clothing and bedding to prevent infection
- Assisted with meal planning to meet nutritional plans
- Reported concerns to nurse supervisor to promote optimal care
- Transported patients to medical, dental and personal care appointments
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule
- Completed scheduled patient check-ins and progress reports for clients
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients
- Supported bathing, dressing and personal care needs
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
- Maintained clean and well-organized environment for client happiness and safety
- Followed safe lifting and transferring techniques to transport residents.
Baker
Morrison/Compass Group
Tyler, Texas
03.2011 - 07.2019
- Measured, mixed and prepped raw materials according to company specifications and recipes
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods
- Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries
- Baked fresh bread and pastries for cafes and restaurants
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature
- Inspected baking equipment in accordance with cleanliness and safety standards
- Maintained temperature, sweep and sanitation logs to document proper conditions
- Designed appealing product displays to maintain unique presentation
- Oversaw baking and cooking training to assist new staff members in professional development
- Created attractive dessert trays for catering events
- Evaluated raw ingredients and baked goods, assessing for quality control purposes
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds
- Generated turn movement and maintained monthly inventory to control product and ingredient spoilage
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Finished baked goods with glazes, icings and other toppings
- Set ovens to appropriate temperatures to pre-heat.
- Checked dough for proper consistency, adding more flour if needed.
- Blended ingredients and mixed dough, following recipes.
Insurance Payment Poster
Barrett Business Services Inc
- Maintained a working knowledge of industry regulations pertaining to healthcare billing practices.
- Performed insurance verification, pre-certification and pre-authorization.
- Maintained accounting ledgers by verifying and posting account transactions.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Communicated effectively with clients to ensure timely collections.
- Collected, posted and managed patient account payments.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
- Updated patient accounts with current information after verifying accuracy of data entered into the system.
- Participated in departmental meetings concerning improvements in existing payment processes.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Assisted in resolving payment issues, such as rejections or delayed payments due to incorrect coding or missing information.
- Followed up on pending claims that have not been paid by third-party insurers within specified timeframes.
- Checked claims coding for accuracy with ICD-10 standards.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Input statement information, reconciled accounts and resolved discrepancies.
- Submitted claims to insurance companies.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Balanced daily cash postings with deposits to ensure accuracy of information entered into the system.
Education
High School Diploma -
Tyler Legacy High
Tyler, TX06-2002
Some College (No Degree) - Nursing
Tyler Junior College
Tyler, TXSome College (No Degree) - Administrative Nursing
University of Phoenix
Tempe, AZSkills
- Medication Management
- Compassionate Patient Care
- Sound Judgment
- Incapacitation care
- Team Collaboration
- Convalescence Support
- Critical Thinking
- Client Education
- Relationship Building
- Problem Identification
- Service Documentation
- CPR Certification
- First Aid Certification
- Personal Service
- Diet and Nutrition
- Ability to Lift Clients
- Care Planning
- Caring Companionship
- Progress Tracking
- Time Management
- Social Perceptiveness
Certification
- CPR Training, [2019]
- Basic Life Support Training, [2019]
- Certified Clinical Medical Assistant Certification [2015]
- Certified Nurse Assistant Training, [2015]
- Medical Insurance Billing and Coding Certification [2024]
- Customer Service and Peer Relations ] Training - 2024
- Work Ethics Training [2024]
Additional Information
Volunteer at my church [16 Years], Announcement Clerk [16 Years], Adjutant [16 Years], Church Clerk [16 Years]
Timeline
Personal Care Assistant
EAK Good Neighbor Home Care
07.2019 - 11.2023
Baker
Morrison/Compass Group
03.2011 - 07.2019
Assistant Administrator (Church Clerk) (Volunteer)
Target Outreach Ministries
09.2007 - Current
High School Diploma -
Tyler Legacy High
Some College (No Degree) - Nursing
Tyler Junior College
Some College (No Degree) - Administrative Nursing
University of Phoenix
Insurance Payment Poster
Barrett Business Services Inc