Melanie M Cobbins

Experienced in various customer service roles, including inbound and outbound calls, sales, and management. Dedicated professional with a proven track record of delivering exceptional results. Strong focus on providing top-notch service and building positive relationships with customers. Consistently exceeds expectations and contributes to the overall success of the organization. Possesses excellent communication and problem-solving skills. Adept at identifying customer needs and finding effective solutions. Passionate about delivering outstanding customer experiences. Ready to bring expertise to a new challenge in the customer service field.

Administrative professional with experience in church operations and clerical management. Consistently delivers accurate record-keeping, event coordination, and member support. Known for collaborative spirit and adaptability to changing church needs, with strong capabilities in communication and organization. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Over 15 years customer service experience
• High level of energy and enthusiasm for providing good customer service and customer satisfaction.
• Exceptional telephone etiquette.
• Proficient in Windows 2007 Microsoft Word and Excel.