Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Brasseaux

Houston

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

8
8
years of professional experience

Work History

MIT Trainer

Lupe Tortilla
01.2023 - Current

Train managers in every position of the restaurant. Showing them how to perform tasks in all departments. Having to go over all proper procedures and ensuring I hold them to the standard. Teach the bi-weekly bonus structures and how to achieve those results.

  • Fostered a positive learning environment that encouraged participation and engagement among staff members.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.


Manager

Lupe Tortilla
10.2020 - 12.2022
  • Led daily operations, ensuring optimal workflow and customer satisfaction in fast-paced environment.
  • Developed and implemented training programs, enhancing employee performance and service quality.
  • Streamlined inventory management processes, reducing waste and improving ordering accuracy.
  • Fostered a positive team culture, promoting collaboration and high standards of service excellence.
  • Created schedules for all team members in my department comparing to a labor budget.

Administrative Assistant

Lupe Tortilla
01.2018 - 09.2020
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Uploading all invoices from vendors
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Filing all new-hire paperwork for all employees coming into company

Education

GED -

Houston Community College

Skills

  • Positive attitude with Fast Learning Skills
  • Planning and coordination
  • Creative problem solving
  • Training material updates
  • Training initiatives
  • Attention to detail
  • Coaching and development
  • Scheduling and organization

Timeline

MIT Trainer

Lupe Tortilla
01.2023 - Current

Manager

Lupe Tortilla
10.2020 - 12.2022

Administrative Assistant

Lupe Tortilla
01.2018 - 09.2020

GED -

Houston Community College