Amber Brauer
Intersect Healthcare
White Cloud,MI
8
years of professional experience
Compassionate Certified Nursing Assistant experienced in patient care and vital signs monitoring. Enhanced patient comfort and supported healthcare teams through effective communication and interpersonal skills. Applied knowledge of medical procedures and monitoring techniques to maintain high standards of care in fast-paced environments.
Work History
Certified Nursing Assistant
2 Months- Monitored vital signs, reporting any changes to nursing staff for timely interventions.
- Collaborated with healthcare team to ensure comprehensive patient care plans were implemented effectively.
- Assisted with daily living activities to enhance patient comfort and well-being.
- Maintained cleanliness and organization of patient care areas to promote safety and hygiene.
- Documented patient information in electronic health records accurately and efficiently.
- Adapted quickly to changing patient needs, demonstrating flexibility in high-pressure situations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Tax Preparer
3 Months- Prepared individual and small business tax returns using tax software to ensure compliance with federal and state regulations.
- Assisted clients in understanding tax obligations and potential deductions to maximize refund opportunities.
- Reviewed client documentation for accuracy, identifying discrepancies and ensuring all required information was included.
- Conducted preliminary interviews with clients to gather necessary financial data and clarify tax situations.
- Maintained up-to-date knowledge of changing tax laws and regulations impacting client filings and strategies.
- Provided exceptional customer service by addressing client inquiries promptly and professionally throughout the filing process.
- Collaborated with team members to streamline processes, enhancing overall efficiency during peak tax season.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine the best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
Certified Nursing Assistant
7 Months- Provided emotional support to patients and families, fostering a compassionate care environment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Sales Associate
1 Year 1 Month- Assisted customers in product selection, providing knowledgeable recommendations to enhance their shopping experience.
- Processed transactions efficiently, ensuring accurate handling of cash and electronic payments.
- Collaborated with team members to meet daily sales goals through effective communication and teamwork.
- Maintained product displays and inventory levels, contributing to an organized sales floor environment.
- Implemented store promotions and merchandising strategies, driving customer engagement and sales growth.
- Trained new associates on operational procedures and customer service standards, fostering a productive team culture.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty to the brand.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Nursing Technician
1 Year 1 Month- Assisted in patient care procedures and maintained comfort and adherence to safety protocols.
- Trained new nursing technicians on procedures and best practices for efficiency.
- Coordinated equipment sterilization and maintenance, ensuring operational readiness for clinical procedures.
- Participated in continuing education programs to stay current on industry best practices while improving professional skills related to nursing technician duties and responsibilities.
- Worked alongside experienced nursing professionals to learn new procedures.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Sales Associate
9 Months- Educated customers on product features and benefits, facilitating informed purchasing decisions.
- Built relationships with customers to encourage repeat business.
- Established rapport with customers to enhance service quality. to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Certified Nursing Assistant
1 Year 6 Months- Administer personal care and assistance with daily living activities for clients.
- Monitor and document patients' health status, reporting changes to healthcare professionals.
- Implement personalized care plans in collaboration with multidisciplinary teams.
- Maintain accurate records of services provided and observations made during visits.
- Coordinate transportation and necessary services for clients to ensure continuity of care.
- Advocate for clients' needs, ensuring access to appropriate resources and support systems.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Medication Aide
1 Year 1 Month- Administer medications accurately following prescribed schedules and protocols.
- Monitor residents' vital signs, reporting any changes to nursing staff promptly.
- Maintain accurate medication records, ensuring compliance with regulatory standards.
- Train new staff on medication administration procedures and safety protocols.
- Perform routine inventory checks of medication supplies, addressing shortages proactively.
- Implement best practices for infection control during medication administration processes.
- Checked vital signs on a daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Certified Nursing Assistant
1 Year 4 Months- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented pressure ulcer development through frequent turning, repositioning of patients, and diligent skin assessments.
- Educated patients on basic health practices, promoting awareness of self-care strategies.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Education
High School Diploma
Skills
Direct patient care
Patient care
Collaborative team member
Direct patient care
Basic life support
Patient-focused care
HIPAA compliance
Responding to emergencies
Alzheimer's and dementia care
End-of-life care
Mobility assistance
Bathing assistance
Dressing assistance
Patient advocacy
Urinary catheter care
Emotional support
Bedside manner
Reliable team player
Valid [state] driver's license
Transportation coordination
Timeline
Certified Nursing Assistant
Intersect Healthcare
10.2022 - 12.2022Read More
Tax Preparer
Jackson Hewitt
01.2022 - 04.2022Read More
Certified Nursing Assistant
Community PACE
04.2021 - 11.2021Read More
Sales Associate
Skymint
03.2020 - 04.2021Read More
Nursing Technician
Corewell Health Gerber Hospital
02.2019 - 03.2020Read More
Sales Associate
WESCO
05.2018 - 02.2019Read More
Certified Nursing Assistant
Elara Caring
06.2016 - 12.2017Read More
Medication Aide
Evergreen Terrace Assisted Living
10.2015 - 11.2016Read More
Certified Nursing Assistant
Grand Oaks Nursing Center
03.2015 - 07.2016Read More
Walkerville High School
High School Diploma
Read More