AMBER BRAXTON
Summary
Qualified Director of Learning and Performance with comprehensive background in staff development and leadership. Demonstrated success in creating and implementing programs that enhance employee performance and engagement. Proven track record of fostering collaborative environment and developing strategic initiatives. Award-winning Supervisor with over 4 years of experience performing a range of roles within a hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments. Organized experience in personnel oversight. Effective at delegating and supervising work assignments to promote efficiency in all facets of company processes. Knowledgeable in the implementation of management tactics.
Overview
12
12
years of professional experience
Work History
Director of Staff Development
Crestwood Behavioral Health Inc.
San Diego, CA
02.2019 - Current
- Strengthened interpersonal relationships among team members by promoting open communication channels and conflict resolution techniques.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Managed new employee orientation training process for more than 50 employees each year.
- Conducted orientation sessions provided onboarding and training, and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials for policy accuracy and compliance.
- Supervise Peer Support Specialists and Pre-Vocational staff, providing coaching, performance feedback, and professional development support.
Psychiatric Rehabilitation Service Coordinator
Crestwood Behavioral Health Inc.
San Diego, CA
06.2014 - 02.2019
- Fostered a supportive environment, assisting patients in overcoming barriers to treatment adherence.
- Advocated for patients'' needs within the healthcare system, ensuring they received appropriate care and support services.
- Developed comprehensive aftercare plans that addressed potential challenges post-discharge, reducing recidivism rates among clients.
- Promoted patient independence through skill-building interventions and goal-setting exercises.
- Supported family involvement in the treatment process, fostering open communication between all parties involved in the patient''s care journey.
Education
Associate of Arts - Psychology
San Diego Mesa College
06-2013
Skills
- Diversity and inclusion
- Employee onboarding
- Detail-oriented
- Reliability
- Staff leadership
- Team building
- New employee training
- Professionalism
- Coaching and mentoring
- Recordkeeping skills
- Compliance management
- Excellent communication
Timeline
Director of Staff Development
Crestwood Behavioral Health Inc.
02.2019 - Current
Psychiatric Rehabilitation Service Coordinator
Crestwood Behavioral Health Inc.
06.2014 - 02.2019
Associate of Arts - Psychology
San Diego Mesa College