Amber Brewster
Oswego
Summary
Motivated, Dedicated, Kind, Fast Learner - experience in cleaning services, customer service and in a fast-paced environment. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain cleanliness. Responds to needs to drive satisfaction, strong work ethic and good communication skills. Eager to contribute to a dynamic team and support organizational goals. Devoted to giving every customer a positive and memorable experience!
Overview
5
5
years of professional experience
Work History
Housekeeper
St. Luke's Health Services
Oswego
11.2023 - 06.2025
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Inspected residents' rooms after cleaning to ensure they were presentable.
- Emptied wastebaskets and disposed of soiled linens in residence rooms to reduce the spread of germs and enhance freshness.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Reported any maintenance issues or damage to supervisors immediately.
- Changed bed linens and towels, tidied up rooms.
- Spoke with residents in a kind, friendly manner and had pleasant conversations while cleaning their rooms.
Overnight Stocker /CAP 2 Associate
Walmart
Oswego
05.2022 - 07.2023
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Packed and unpacked items, checking breakables before stocking on shelves
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Restocked shelves according to plan-o-grams set up by management team.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Maintained an orderly appearance at all times throughout the store.
- Read orders to verify attributes and quantities of merchandise.
- Picked up boxes and related trash from sales floor.
- Compared merchandise invoices to items actually received.
Crew Member
Wendy's
Oswego
05.2020 - 05.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Maintained safe food handling practices to prevent germ spread.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Served food quickly for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Wiped down tables and equipment, swept and refilled stock.
- Brewed and served coffee and tea with preferred add-ins.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
Kettering Fairmont Highschool
Kettering, OHSkills
- Cleaning
- Customer service
- Communication
- Time management
- Product handling
- Merchandise stocking
- Display preparation
- Customer interaction
- Hardworking
- English fluent only
Timeline
Housekeeper
St. Luke's Health Services
11.2023 - 06.2025
Overnight Stocker /CAP 2 Associate
Walmart
05.2022 - 07.2023
Crew Member
Wendy's
05.2020 - 05.2022
Kettering Fairmont Highschool