Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Amber Broome

Matthews,NC

Summary

Friendly and reliable individual offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest with solid background in health care environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Focused with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Security-conscious and customer-focused with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.

Overview

6
6
years of professional experience

Work History

Cashier

Flash Market
Stallings, NC
01.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

PCA

Comfort Keepers
Charlotte, NC
02.2018 - 10.2019
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Monitored and assisted residents through individual service plans.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.

Cashier

Burger King
MintHill, NC
04.2013 - 11.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

Some College (No Degree) - Medical Assisting

Kaplan Career Institute - Boston
Charlotte, NC

Skills

  • Cooperative Attitude
  • Product Location
  • Sweeping and Mopping
  • Cash Register Operation
  • Microsoft Office
  • Guest Satisfaction
  • Folding Clothes
  • Cash Drawer Management
  • Billing and Payment Processing
  • Positive Interactions
  • Answering Customer Questions
  • Cashier Abilities
  • Microsoft Windows

Timeline

Cashier

Flash Market
01.2022 - Current

PCA

Comfort Keepers
02.2018 - 10.2019

Cashier

Burger King
04.2013 - 11.2016

Some College (No Degree) - Medical Assisting

Kaplan Career Institute - Boston
Amber Broome