Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Certification
Hobbies
Timeline
RegisteredNurse
Carla Toraya

Carla Toraya

Veterinary assistant
Chula Vista, California

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at McDonald's and SeaWorld California. Skilled in cash handling and demonstrating exceptional teamwork, I've consistently contributed to a positive and clean shopping environment. My dedication to reliability and customer assistance has been great in resolving visitor issues and maintaining high service standards.

Overview

3
3
years of professional experience

Work History

Cashier

McDonald's
09.2023 - Current
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Maintain the restaurant clean to welcome the shoppers.

Park Ambassador

SeaWorld California
09.2022 - 12.2022
  • Maintained a strong presence throughout the park, acting as a visible ambassador to ensure guests felt welcomed and well-served during their visit.
  • Resolved visitor issues effectively, maintaining a high level of customer satisfaction.
  • Promoted park safety by enforcing rules and regulations, ensuring a secure environment for all guests.
  • Handled administrative duties such as record-keeping, reporting incidents or accidents, and coordinating with other departments as needed.
  • Collaborated with team members to maintain clean facilities, contributing to positive visitor impressions.

Education

Veterinary Assistant - Veterinarian Assisting

Pima Medical Institute
780 Bay Blvd #101, Chula Vista, CA 91910, US
10.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Honest and Dependable
  • Team Collaboration
  • Cooperative Attitude
  • First aid and CPR
  • Friendly, positive attitude
  • Team Collaboration
  • Cooperative Attitude

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

BLS CPR and pet CPR

Hobbies

Vocalist in a musical group

Timeline

Cashier

McDonald's
09.2023 - Current

Park Ambassador

SeaWorld California
09.2022 - 12.2022

Veterinary Assistant - Veterinarian Assisting

Pima Medical Institute

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Carla TorayaVeterinary assistant