RPM
Amber Brown
PCT
Birmingham,AL
Summary
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 7 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Diligent Phlebotomist with strong background in blood and plasma from healthy adult donors. Skilled in educating donors and public on therapeutic products derived from plasma, screening process and laboratory policies. Highly-skilled phlebotomist with 7 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Well-organized EKG Tech offering 7 years of healthcare experience. Smoothly evaluate patients using diverse tests and routine procedures. Good prioritization, documentation and records management abilities.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Phlebotomist
Lifesouth Community Blood Centers
Birmingham, AL
03.2019 - 06.2022
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Used personal protective equipment correctly to protect coworkers and patients.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Patient Care Technician/ Assistant
St. Vincent's Hospital
Birmingham, AL
12.2017 - 02.2022
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Assembled admissions pages and added new pages to patients' charts.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Collected and transported specimens to prepare for lab testing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Transported patients between rooms and appointments or testing locations.
Staffing Manager On Call
Always Best Care Home Health Agency
Birmingham, AL
06.2020 - 05.2021
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Decreased employee turnover by.
- Wrote and posted job descriptions on Clear Care internal staffing site.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Provided resolution to complex and confidential issues.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked as effective team member while contributing to local and regional HR projects.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Retained 100% protocol on management tools and procedural accuracy.
- Also assisted with Home Care needs. Such as Bed Turns, Bed Baths, ROM assists with Therapist in Home, Feeding and dressing.
Education
High School Diploma -
Peachtree Ridge High School
Suwanee, GA 08.2006 - 05.2008
Business Administration And Management
Sam Houston State University
Huntsville, TX 08.2008 - 12.2011
Certifications - PCT, Phlebotomy, EKG
Jeremiah Hope Academy
Birmingham 06.2016 - 09.2016
Skills
Recording data
Software
Certification
PT - Phlebotomy Technician
Timeline
Staffing Manager On Call
Always Best Care Home Health Agency
06.2020 - 05.2021
Phlebotomist
Lifesouth Community Blood Centers
03.2019 - 06.2022
Patient Care Technician/ Assistant
St. Vincent's Hospital
12.2017 - 02.2022
PT - Phlebotomy Technician
09-2016
DPT - Donor Phlebotomy Technician
09-2016
CPCT/A - Patient Care Technician/Assistant
09-2016
CET - EKG Technician
09-2016
First Aid/CPR Certified
09-2016
Certifications - PCT, Phlebotomy, EKG
Jeremiah Hope Academy
06.2016 - 09.2016
Business Administration And Management
Sam Houston State University
08.2008 - 12.2011
High School Diploma -
Peachtree Ridge High School
08.2006 - 05.2008
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