Open To Work
Amber Buist
Traverse City,MI
Summary
Results-driven professional specializing in crisis management and problem-solving. Proven expertise in developing tailored event concepts and executing growth strategies that boost client engagement and satisfaction. Extensive experience in planning and problem-solving, complemented by strong organizational skills and leadership capabilities.
Overview
29
29
years of professional experience
Work History
Owner
Out Of The Box Events and Travel
Traverse City, Michigan
11.2012 - Current
- Developed innovative event concepts to enhance client experiences and engagement.
- Managed vendor relationships, negotiating contracts to secure optimal service and pricing.
- Oversaw marketing strategies to promote events and attract diverse clientele effectively.
- Coordinated travel logistics for clients, ensuring seamless trip execution and satisfaction.
- Provided customer service training sessions for staff members.
- Resolved any issues related to travel plans and services.
Travel Agent
Passageways Travel
Traverse City , MI
08.2002 - 01.2010
- Developed travel packages tailored to specific client needs and interests.
- worked in leisure, corporate, and after hours emergency travel as well as contracted out to build a hotel system for the Traverse City Visitors Bureau.
Manager
AAA Travel
Nashville, TN
01.1997 - 03.2002
- Managed scheduling and staffing to optimize customer service during peak times.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Oversaw implementation of marketing strategies to promote travel packages effectively.
- Led team meetings to enhance communication and collaboration among staff.
Education
Master of Science - Public Administration
Central Michigan University
Mount Pleasant, MI09-2016
Bachelor of Arts - Social Work
Ferris University
Traverse City, MI02-2012
Skills
- Project planning
- Event management
- Growth strategy
- Crisis response
- Effective communication
- Problem solving
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteSalary Range
$75000/yr - $200000/yrTimeline
Owner
Out Of The Box Events and Travel
11.2012 - Current
Travel Agent
Passageways Travel
08.2002 - 01.2010
Manager
AAA Travel
01.1997 - 03.2002
Master of Science - Public Administration
Central Michigan University
Bachelor of Arts - Social Work
Ferris University