Jessica Fontanez
Bronx,NY
Summary
Dedicated and compassionate Family Worker with over 5 years of experience supporting families and children in a preschool environment. Skilled in conducting home visits, developing family service plans, and connecting families with community resources. Known for building strong relationships with parents and providing guidance and support to ensure children's well-being and success. Committed to fostering a collaborative and inclusive environment that promotes the growth and development of every child.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Family Worker
Reach One to Teach One
08.2021 - Current
- Maintain detailed case notes and records, ensuring accurate documentation of all interactions with families and service providers.
- Increase awareness of available resources through regular outreach efforts, such as home visits and community events.
- Conduct regular home visits to monitor family progress, address concerns, and provide ongoing encouragement.
- Enrolling new children
- Engage with parents on a daily basis
- Track children's attendance
Family Assistant
Paul T. Matson Head Start
05.1999 - 06.2012
- Worked together and followed up with parents to set up goals
- Attended ACS and DOH trainings
- Submitted monthly reports in a timely fashion
- Assisted families with concern issues
- Scheduled and made home visits
- Registered new children
- Maintained children's records
- Monitored children's attendance
- Participated in Family Conference between the Educational Director, parent, teachers, and faculty to develop learning strategies for students with or without learning disabilities and/or behavior disorder
- Program implementation; Scheduling of parent activities; Provided options referrals to various resources and community agencies, and support for parents
- Connected parents with the services and resources in their area that would assist them in developing goals for themselves and children
- Developed Partnerships within the community
Education
Bachelors of Science Degree - Criminal Justice
Monroe College
Bronx, New York04.2007
Associate's Degree - Business Technologies
Monroe College
Bronx, New York12.2004
Skills
- Proficient in Windows, Microsoft Word, Excel, PowerPoint
- Bilingual in English/Spanish
- Multitasking ability
- Family assessment
- Problem-solving abilities
- Verbal and written communication
- Organizational skills
Certification
- Child Abuse
- First Aid/CPR
- Family Development Credentialing (FDC)
Timeline
Family Worker
Reach One to Teach One
08.2021 - Current
Family Assistant
Paul T. Matson Head Start
05.1999 - 06.2012
Associate's Degree - Business Technologies
Monroe College
- Child Abuse
- First Aid/CPR
- Family Development Credentialing (FDC)
Bachelors of Science Degree - Criminal Justice
Monroe College
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