Yonaury Pamela Romero Aybal
Bronx
Summary
Dynamic Family Worker with experience at MID-Bronx Early Childhood Center, skilled in case management and conflict resolution. Proven ability to assess family needs and develop tailored service plans, enhancing child development support. Bilingual in Spanish, I excel in effective communication and organizational skills, fostering positive relationships with diverse families.
Overview
8
8
years of professional experience
Work History
Family Worker
MID-Bronx Early CHILDHOOD CENTER
05.2025 - Current
- Participated in interdisciplinary team meetings with other professionals providing services.
- Facilitated group meetings with parents and guardians to discuss child development topics.
- Provided support, advocacy and guidance to families in crisis situations.
- Assessed the strengths, needs and resources of families in order to develop individualized service plans.
Social Work Intern
Dept of Homeless Services
09.2024 - 05.2025
- Interview clients for prevention assessments involving overcrowding, discord, eviction.
- Generate Wufoo case notes for assessment on discord cases.
- Mediate with primary tenants and applicants to assist with diversion options.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Excellent Skills on Q-flow and Cares
Front Desk Assistant
F&G Multi-Services
Bronx
08.2017 - 09.2024
- Screened approximately 50 visitors daily and directed them to the correct office.
- Received and directed calls, retrieved and distributed voicemail messages.
- Responded to inquiries concerning policies, procedures and requirements, resolved routine problems.
- Collected payments from customers.
- Maintained a clean reception area, including lounge and associated areas.
Office Assistant, Internship
Bronx Works
Bronx
05.2017 - 08.2017
- Welcomed and greeted all visitors.
- Screened and directed calls to appropriate staff.
- Opened all incoming mail and distributed it to recipients.
- Assisted clients with preparing documents.
- Answered questions regarding different services offered.
- Made copies, filed, faxed and scanned documents.
- Assisted Spanish speaking clients with completing forms.
Education
Bachelor of Social Work -
Lehman College/ Cuny
Bronx05.2025
Associate Degree - Liberal Arts
Hostos Community College/ CUNY
Bronx, NY05.2022
Skills
- Fluent in Spanish
- Case management
- Conflict resolution
- Active listening
- Organizational skills
- Multicultural sensitivity
- Effective communication
- Professional boundaries
- Child development
- Family assessment
- Behavioral support
- Microsoft Office: Word
- Microsoft Office: Excel
- Microsoft Office: PowerPoint
Timeline
Family Worker
MID-Bronx Early CHILDHOOD CENTER
05.2025 - Current
Social Work Intern
Dept of Homeless Services
09.2024 - 05.2025
Front Desk Assistant
F&G Multi-Services
08.2017 - 09.2024
Office Assistant, Internship
Bronx Works
05.2017 - 08.2017
Bachelor of Social Work -
Lehman College/ Cuny
Associate Degree - Liberal Arts
Hostos Community College/ CUNY