Amber Bynum
Atlanta
Summary
Detail-oriented professional experienced in administrative settings. Articulate and patient with strong collaboration skills. Known for balancing efficiency and accuracy.
Overview
20
20
years of professional experience
Work History
Collections Agent
Professional Credit Management
Mountain Home
02.2024 - 09.2024
- Managed account portfolio, achieved high recovery via negotiation, built client relationships.
Sales Associate
Premium Retail Services Inc
Mountain Home
11.2022 - 02.2024
- Enhanced customer engagement through personalized service, resulting in noticeable increases in repeat business and client satisfaction.
- Partnered with team members to optimize product displays, enhancing visual appeal and driving higher foot traffic to store.
Assembly Line Worker
Baxter Laboratories
Mountain Home
04.2019 - 09.2022
- Streamlined assembly processes to enhance production efficiency, achieving noticeable gains in output without compromising quality.
- Collaborated with quality control teams to identify and rectify defects, significantly reducing rework rates and improving overall product reliability.
Sales Associate
Walmart
Mountain Home
04.2011 - 03.2019
- Delivered exceptional customer service, leading to substantial improvements in customer satisfaction scores and repeat business.
- Analyzed sales trends to adjust inventory levels, ensuring product availability and reducing excess stock, resulting in improved turnover rates.
- Promoted ongoing sales events through engaging customer interactions, driving noticeable results in sales volume during peak periods.
Secretary
Paris Junior College
Paris
05.2007 - 08.2008
- Provided administrative support to faculty, enhancing communication and ensuring smooth operations within the department.
Carhop
Sonic
Salem
05.2004 - 06.2006
- Delivered exceptional customer service as a carhop, leading to heightened customer satisfaction and repeat business.
Education
Arkansas State University Mountain Home -
Arkansas State University Mountain Home
Mountain Home, AR06.2009
Jewelry And Metalsmithing -
Arkansas State University Mountain Home
Mountain Home, AR06.2009
Texas Institute Jewelry Technology - Jewelry And Metalsmithing
Texas Institute Jewelry Technology
Paris, TX05.2005
Skills
- Merchandise Alteration
- Teamwork
- Safety Standards
- Communication
- Sales
- Money Handling
- Multitasking
- Debt Management
- Negotiation
- Record-keeping
- Customer Service
- Analytical Thinking
- Data Analysis
- Time Management
- Problem Solving
- Negotiation techniques
Timeline
Collections Agent
Professional Credit Management
02.2024 - 09.2024
Sales Associate
Premium Retail Services Inc
11.2022 - 02.2024
Assembly Line Worker
Baxter Laboratories
04.2019 - 09.2022
Sales Associate
Walmart
04.2011 - 03.2019
Secretary
Paris Junior College
05.2007 - 08.2008
Carhop
Sonic
05.2004 - 06.2006
Arkansas State University Mountain Home -
Arkansas State University Mountain Home
Jewelry And Metalsmithing -
Arkansas State University Mountain Home
Texas Institute Jewelry Technology - Jewelry And Metalsmithing
Texas Institute Jewelry Technology