Amber Canty
Asheville,NC
Summary
Dedicated and detail-oriented entry-level medical billing and coding specialist with over 5 years of client interface experience in the healthcare field. Demonstrating proficiency, independence, and ambition, primary goal is to ensure high-quality healthcare experience for patients. Able to work independently and adapt to different situations. Collaborative team player ready to contribute effectively to any healthcare team.
Overview
3
3
years of professional experience
Work History
Patient Revenue Associate
Western North Carolina Community Health Services
05.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Performs collection activity to ensure proper resolutions and reimbursements on claims.
- Collaborate with hospital departments in the resolution of accounts.
- Resolve claims processing issues with third paty payers and provide all required information involving family members where necessary to resolve claims in a timely manner.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date and concise notes of all actions taken on accounts.
Registrar
Mission Hospital
07.2021 - 05.2022
- Welcome patient and family with exemplary customer service
- Interview patients to obtain necessary account information
- Verify patient demographic and insurance information
- Calculate and collect patient liable amount
- Ensure charts are complete and accurate
Education
No Degree - Certified Professional Coder Course
Brown Consulting Associates
Asheville01-2024
Medical Administrative Assistant - Billing and Coding
South Texas Training Center
Laredo, TXElectronic Health Records Certification -
South Texas Training Center
Laredo, TXMedical Office Administration -
Asheville-Buncombe Technical Community College
Asheville, NCSkills
- Knowledge of essential medical billing and coding skills
- ICD-10, CPT, & HCPCS
- Medicare, Medicaid, & private insurance
- Microsoft Office systems
- EHR Epic
- Medical Terminology
- Customer service and Communication skills
- Ability to multi-task attention to detail
Timeline
Patient Revenue Associate
Western North Carolina Community Health Services
05.2022 - Current
Registrar
Mission Hospital
07.2021 - 05.2022
No Degree - Certified Professional Coder Course
Brown Consulting Associates
Medical Administrative Assistant - Billing and Coding
South Texas Training Center
Electronic Health Records Certification -
South Texas Training Center
Medical Office Administration -
Asheville-Buncombe Technical Community College
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