Hanah Cho
Las Vegas,NV
Summary
Eager and detail-oriented Medical Billing and Coding Specialist with foundational knowledge in medical coding standards (CPT, ICD-10, HCPCS) and insurance billing practices. Trained in accurately assigning codes for diagnoses and procedures, preparing claims, and managing patient billing with a commitment to maintaining compliance and minimizing errors. Known for a meticulous approach to data entry, strong organizational skills, and a dedication to ensuring timely and accurate reimbursement processes. Seeking an opportunity to apply technical skills and gain practical experience while supporting healthcare providers in a fast-paced medical environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Medical Claims Specialist
Paysign
Henderson , NV
03.2025 - 04.2026
- Ensured strict adherence to HIPAA regulations by safeguarding patient privacy throughout all claim handling processes and interactions.
- Compiled and submitted comprehensive and accurate claims involving CMS forms, UB-04 forms, and proof of Insurance. This included checking demographics, insurance details, coding, and charges, thereby minimizing rework and expediting payment processing for providers and patients.
- Evaluated claims against eligibility requirements, filing deadlines, and policy stipulations to ascertain payment status.
Amazon locker Associate
Amazon
Las Vegas, NV
11.2024 - 02.2025
- Managed the processing of incoming and outgoing parcels, ensuring efficient and error-free customer pickups and returns.
- Provided direct customer assistance with pickups, returns, and basic technical troubleshooting, effectively de-escalating issues on-site and upholding a positive brand image.
- Maintained an organized and safe locker environment and executed all opening and closing procedures, guaranteeing operational readiness and compliance with safety protocols.
Sales Support Specialist
Swickard Shared Services
Las Vegas, NV
11.2023 - 10.2024
- Served as the primary liaison between sales representatives and clients, orchestrating appointments, test drives, and deal updates while ensuring the CRM database remained current and accurate.
- Enhanced the client experience by gathering detailed preferences and delivering tailored recommendations, fostering increased satisfaction and long-term loyalty within the luxury automotive segment.
- Cultivated and managed a dedicated client portfolio, implementing proactive follow-up strategies before and after purchases to encourage referrals, repeat business, and service retention.
Product Support Specialist
AFR Furniture Rental
Henderson, NV
09.2022 - 09.2023
- Addressed and resolved complex product and order inquiries in collaboration with sales and operations teams, improving response times and supporting repeat business and referrals for key accounts.
- Worked alongside the logistics manager to coordinate the logistics of time-sensitive product transfers across states, aligning transportation with event timelines to guarantee punctual delivery for client installations.
- Oversaw event inventory for trade shows, conventions, and conferences throughout the western United States, mitigating the need for last-minute substitutions and ensuring high levels of client satisfaction.
Education
Certificate - Medical Billing And Coding
Auburn University
Auburn, AL08-2026
Some College (No Degree) - Audio Production
International Academy of Design And Technology
Henderson, NVSkills
- Basic ICD-10, CPT, and HCPCS Knowledge – Familiar with essential coding systems and their usage in medical documentation
- Introductory Insurance Claims Knowledge – Understanding of the basic insurance claim process, from initial coding to submission
- Foundational Patient Record Management – Ability to maintain organized billing records and support patient information accuracy
- HIPAA Awareness – Knowledge of confidentiality standards critical for handling patient data securely
- Medical Terminology Foundations – Familiarity with essential medical terms, supporting accurate coding and record entry
- Attention to Detail – Careful and diligent in handling data entry and coding documentation to avoid potential errors
- Problem-Solving Orientation – Ready to identify and resolve basic coding or billing discrepancies with guidance
- Electronic Health Records (EHR) Familiarity – Introductory experience with EHR platforms for basic patient and billing record handling
- Patient Advocacy – Patient-focused in learning to address billing questions and offer clear explanations
Certification
- CPC Certification - AAPC (American Academy of Professional Coders)
- Medical Billing and Coding Specialist Certification - National Workforce Career Association
Timeline
Medical Claims Specialist
Paysign
03.2025 - 04.2026
Amazon locker Associate
Amazon
11.2024 - 02.2025
Sales Support Specialist
Swickard Shared Services
11.2023 - 10.2024
Product Support Specialist
AFR Furniture Rental
09.2022 - 09.2023
Certificate - Medical Billing And Coding
Auburn University
Some College (No Degree) - Audio Production
International Academy of Design And Technology