Amber Carney
Vineland,NJ
Summary
Versatile and results-driven professional with a track record of enhancing operational efficiency and customer satisfaction. Skilled in cabinet installation and fostering communication improvements, I excel in high-pressure environments, consistently achieving objectives. Leveraging hand-tool proficiency and a proactive approach, I've successfully led teams to exceed performance goals.
Overview
7
7
years of professional experience
Work History
Ambulatory Driver
All For You Medical Transportation
Vineland, NJ
12.2023 - 07.2024
- Provided safe and timely transportation for patients to medical appointments.
- Maintained records of patient pick-up, drop-off times and destinations in log book.
- Inspected vehicle daily to ensure safety and cleanliness standards were met.
- Assisted passengers with mobility issues into and out of vehicles when necessary.
- Served as an ambassador for the organization by providing courteous customer service to passengers during trips.
- Communicated effectively with dispatch to receive updated information about trip assignments.
- Adhered to safety protocols and procedures established by the organization at all times.
- Ensured that all required documents were up-to-date and valid before each trip.
- Kept detailed records of fuel purchases, mileage, tolls. for reimbursement purposes on monthly basis.
- Assisted passengers in completing necessary paperwork related to their transportation services upon arrival at destination locations.
Direct Support Professional
Heart 2 Heart
10.2022 - 07.2023
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Operations Manager/Lead Technician
Springtime Sparkle
Vineland, NJ
05.2021 - 08.2022
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Created detailed reports on the performance of individual departments within operations.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Finishing Carpenter
Tj Wilson Carpentry
09.2019 - 03.2020
- Measured, cut and installed trim boards for doors, windows and walls.
- Installed and finished pre-fabricated cabinet components to meet job specifications.
- Filled nail holes, cracks and other imperfections with putty or spackle.
- Built custom cabinets, shelving units, bookcases and other furniture pieces from scratch according to customer requirements.
- Applied finish coats of paint, stain or varnish to wood surfaces in accordance with project specifications.
- Fabricated countertops, moldings and decorative trim pieces from various materials.
- Inspected all work for accuracy before completion to ensure quality standards were met.
- Cut door frames, window frames and wall panels using power saws or hand saws.
- Constructed staircases including treads, risers and balusters from a variety of materials such as lumber, metal and plastic.
- Installed and finished wood trim, doors and cabinets for new construction and renovation projects.
Cook/Cashier
McDonald's
Vineland, NJ
05.2017 - 07.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Maintained sanitation, health and safety standards in work areas.
- Stocked and restocked supplies as needed throughout shift.
Education
High School - General
Vineland High School
Vineland06.2019
Skills
- Daily logging
- Hand-tool proficiency
- Cabinet installation
- Sanding and finishing
- Health and safety compliance
- Oracle database management
- Communication improvements
- Performance monitoring
- High-pressure environments
- Operating systems
- Data assessment
- Self-assessments
References
- Brandi Mauro, 609-468-1559
- Shianne Bermudez, 856-726-5020
- Damaris Rivera, 856-650-8217
References
References available upon request.
Timeline
Ambulatory Driver
All For You Medical Transportation
12.2023 - 07.2024
Direct Support Professional
Heart 2 Heart
10.2022 - 07.2023
Operations Manager/Lead Technician
Springtime Sparkle
05.2021 - 08.2022
Finishing Carpenter
Tj Wilson Carpentry
09.2019 - 03.2020
Cook/Cashier
McDonald's
05.2017 - 07.2019
High School - General
Vineland High School