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Open to workDesired start date: Flexible
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Kelsy Gray
Juneau
Work Preference
Summary
Highly driven General Manager implementing strategic approaches to enhance profitability and sales. Cultivated partnerships and retained top accounts through customer-oriented sales management strategies. Detail-oriented professional excelling in customer service and team development, with a proven record in account management and data entry.
Overview
10
10
years of professional experience
Work History
Driver, Manager, General Manager
Bullwinkle's Pizza Parlor
Juneau
07.2017 - Current
- Managed daily accounting tasks, counted money in register and safe, ordered supplies from Sysco and Costco, coordinated repairs, took customer orders, answered phone calls, processed payments, delivered orders promptly, Maintained cleanliness of kitchen equipment and facilities, prepared and cooked food, verified IDs for alcohol sales, Allocated tasks to ensure workflow efficiency, Handled customer complaints to enhance satisfaction, created weekly schedules, routed drivers, implemented safety standards.
- Managed daily driver schedules to ensure timely deliveries.
- Coordinated communication between drivers and kitchen staff for order accuracy.
- Oversaw vehicle maintenance and safety checks for delivery fleet.
Security Guard
Goldbelt Security
Juneau
08.2021 - 10.2024
- Write daily reports, secure doors and windows, patrol grounds, report findings, identified specific security locations, greet tenants and visitors, search unattended belongings, use verbal and written communication daily.
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to detect suspicious activities and potential hazards.
- Enforced access control procedures, verifying identities of visitors and employees.
Security Guard
Bootlegger Security
Juneau
05.2017 - 07.2021
- Write daily reports, secure doors and windows, patrol grounds, report findings, identified and labeled security locations for monitoring, greet workers and visitors, direct people to locations, search unattended belongings, use verbal and written communication daily.
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms and emergency situations as they arose.
Security Guard
Securitas
03.2016 - 02.2017
Education
Some College (No Degree) - Psychology
University of Alaska Southeast
Juneau, USASkills
- Vehicle inspection
- Fleet management
- Logistics management
- Route planning
- GPS and route planning
- Route determination
- Route management
- Transportation
- Safety compliance
- Traffic laws
- Defensive driving
- Safe driving practices
- Vehicle maintenance
- Equipment maintenance
- Equipment monitoring
- Materials transport
- Order processing
- Delivery pickup
- Daily logging
- Reporting skills
- Inventory control
- Team leadership
- Team training
- Operational oversight
- Processes and procedures
- Time management
- Schedule management
- Customer service
- Customer engagement
- Customer rapport
- Account penetration
- Relationship building
- Attention to detail
- Problem solving
- Effective communication
- Written communication
- Traffic observation
- Navigational systems
- Cash handling
- Punctuality
- Team building
- Strategic planning
- Confidentiality
- Problem-solving
- Route logs
- Safe driving techniques
- Traffic laws
- Daily logging
- Problem-solving
Timeline
Security Guard
Goldbelt Security
08.2021 - 10.2024
Driver, Manager, General Manager
Bullwinkle's Pizza Parlor
07.2017 - Current
Security Guard
Bootlegger Security
05.2017 - 07.2021
Security Guard
Securitas
03.2016 - 02.2017
Some College (No Degree) - Psychology
University of Alaska Southeast