Amber Cash
Simsboro,LA
Summary
Dedicated and detail-oriented professional with over 5 years of experience in healthcare administration and customer service roles. Proven expertise in medical pre-certification, team leadership, store management, and office assistance. Adept at utilizing various software systems, including Microsoft Office and RIS/PACS, and committed to providing excellent service and efficient workflow in any setting.
Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Medical Pre-Certification Specialist
Green Clinic
10.2022 - 09.2025
- Gathered necessary information from referring physician offices to obtain insurance pre-certifications before patient scheduling.
- Ensured accuracy and timeliness in processing insurance documentation based on the requirements of various carriers.
Assistant Manager
Family Dollar
03.2020 - 10.2022
- Managed daily store operations, including opening and closing procedures.
- Completed bank deposits, balanced registers, and made employee schedules.
- Supervised staff, providing guidance and ensuring efficient store operations.
Person In Charge (PIC)
Subway
09.2016 - 01.2020
- Managed store operations during shifts, including safe and drawer management.
- Supervised food prep, ensured food safety, and maintained cleanliness.
- Directed and coordinated shift activities, ensuring proper staff coverage and customer service.
Waitress/Cashier
Country Cottage
03.2014 - 10.2016
- Worked as a waitress and cashier, handling customer orders and processing payments.
- Opened and closed the restaurant, assisted the kitchen staff, and ensured customer satisfaction.
Crew Member
Moppin Mommas
04.2015 - 05.2016
- Provided residential and office housekeeping services as scheduled by appointment.
- Collaborated with a team to ensure quality service delivery.
Student Worker/School of Sciences Assistant
University of Louisiana at Monroe
09.2013 - 05.2015
- Assisted faculty and staff in administrative tasks within the School of Chemistry and Sciences.
- Managed office duties, including filing, data entry, and student support.
Education
Undergraduate Studies - undefined
University of Louisiana at Monroe
Monroe, LADual Enrollment - undefined
Louisiana Tech University
Ruston, LAHigh School Diploma - undefined
Simsboro High School
Simsboro, LASkills
- Microsoft Office: Advanced proficiency in Word, Excel, and Outlook
- RIS/PACS: Knowledgeable in Radiology Information Systems (RIS) and Picture Archiving and Communication Systems (PACS)
- E-mail/Scheduling Software: Experienced in managing appointments and communications through various platforms
- Customer Service: Strong interpersonal and communication skills with a focus on customer satisfaction
- Team Management: Effective at supervising staff, coordinating schedules, and optimizing operational workflow
- Medical coding
- Healthcare regulations
- Electronic health records management
- Conflict resolution techniques
Languages
English
Native or Bilingual
Timeline
Medical Pre-Certification Specialist
Green Clinic
10.2022 - 09.2025
Assistant Manager
Family Dollar
03.2020 - 10.2022
Person In Charge (PIC)
Subway
09.2016 - 01.2020
Crew Member
Moppin Mommas
04.2015 - 05.2016
Waitress/Cashier
Country Cottage
03.2014 - 10.2016
Student Worker/School of Sciences Assistant
University of Louisiana at Monroe
09.2013 - 05.2015
Undergraduate Studies - undefined
University of Louisiana at Monroe
Dual Enrollment - undefined
Louisiana Tech University
High School Diploma - undefined
Simsboro High School