Amber Clark
Boydton,VA
Summary
A proven achiever with extensive experience in laboratory techniques and team motivation, notably at Granville Health Systems. Excelled in specimen processing and lab inventory management, enhancing efficiency and accuracy. Skilled in customer relations and emergency response, demonstrating flexibility and leadership in high-pressure environments. Achieved significant improvements in operational performance and service quality.
Overview
17
17
years of professional experience
Work History
Lab Assistant/Laboratory Phlebotomist
Granville Health Systems
1010 College Street Oxford, NC 27565
10.2009 - Current
- Managed specimen sample handling, receiving, storage, and inventory.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Prepared samples for centrifugation, aliquoting, and preserving sample integrity.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Assisted with support duties such as filling products, labeling products, testing samples, and taking inventory.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Assisted in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
- Assisted with ordering supplies and equipment, calibrating instruments, and preventive maintenance.
- Maintained confidentiality of sensitive information about research findings, and patient data when required by regulations or ethical standards.
- Carefully reviewed test results for accuracy.
- Achieved timeliness in sample processing for optimal preservation of specimen integrity during analyses.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared samples for shipping and disposing of bodily fluids in proper containers.
- Logged samples correctly into computerized tracking system.
EMT-Basic Volunteer
Mecklenburg County Lifesaving & Rescue Squad
Clarksville, VA
05.2008 - 04.2013
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Assistant Manager
King Video & Aloha Tan
Chase City, VA
01.2007 - 09.2009
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Associate of Science - Nursing
Southside Virginia Community College
Alberta, VA07.2023
High School Diploma -
Bluestone High School
Skipwith, VA06.2007
Skills
- Laboratory techniques
- Specimen Processing
- Lab equipment maintenance
- Lab Inventory Management
- Money Handling
- Customer Relations
- Product and service knowledge
- Team motivation
- Emergency vehicle operation
- Scene Safety
Timeline
Lab Assistant/Laboratory Phlebotomist
Granville Health Systems
10.2009 - Current
EMT-Basic Volunteer
Mecklenburg County Lifesaving & Rescue Squad
05.2008 - 04.2013
Assistant Manager
King Video & Aloha Tan
01.2007 - 09.2009
Associate of Science - Nursing
Southside Virginia Community College
High School Diploma -
Bluestone High School