Amber Clark
Rockwall
Summary
Retail and Customer Service Associate with strong experience in POS systems, guest interaction, and fast-paced environments. Proven ability to communicate clearly with customers, maintain store standards, and support team goals. Skilled in multitasking, problem-solving, and managing high-traffic customer areas, while consistently bringing reliability and a positive attitude.
Overview
2
2
years of professional experience
Work History
Customer Service Associate/Court Monitor
Urban Air Adventure Park
Rockwall
11.2023 - Current
- Delivered friendly customer service while assisting guests with questions, purchases, and park guidelines.
- Operated POS systems for ticket sales, concessions, and wristbands with accuracy.
- Ensured safety across multiple attractions, monitoring large groups in fast-paced, busy environments.
- Provided clear instructions to guests and parents, demonstrating strong communication skills.
- Assisted with birthday parties and special events by helping prepare activities, interacting with guests, and ensuring a positive experience.
- Maintained clean work areas, restocked supplies, and supported coworkers during peak hours.
- Handled unexpected situations, including injuries.
Education
Associate of Applied Science - Radiology
Collin College
Wylie, TXSkills
- Customer service
- POS systems and cash handling
- Store maintenance and stocking
- Teamwork and communication
- Safety awareness and crowd management
- Problem solving
- Reliability
- Multitasking
- Time Management
Timeline
Customer Service Associate/Court Monitor
Urban Air Adventure Park
11.2023 - Current
Associate of Applied Science - Radiology
Collin College