Amber Coffel
Spring
Summary
Results-driven professional with extensive experience in retail management. Skilled in problem-solving, multitasking, and optimizing store operations. Proven ability to analyze sales data and implement strategies that boost performance and customer satisfaction.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
13
13
years of professional experience
Work History
Store Manager
At Home Stores
The Woodlands, TX
09.2022 - Current
- Directed daily operations to enhance customer satisfaction and store performance.
- Trained and mentored team members to improve staff efficiency and service quality.
- Implemented inventory management strategies to optimize stock levels and reduce losses.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Ensured compliance with safety regulations and company policies across all store activities.
- Fostered a positive team environment through effective communication and conflict resolution skills.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Regional Sales Manager
Aaron's Sales and Lease
Conroe, TX
01.2013 - 09.2022
- Led regional sales initiatives, driving market penetration and revenue growth across multiple territories.
- Developed and executed strategic sales plans to enhance product visibility and customer engagement.
- Mentored and trained sales teams, improving performance through targeted coaching and skill development.
- Analyzed market trends and competitor activities to inform sales strategies and optimize product offerings.
- Implemented performance metrics to track sales progress, ensuring accountability and continuous improvement.
- Conducted regular training sessions on product knowledge and sales techniques to enhance team competencies.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
High School Diploma -
Bridgeport High School
Bridgeport, TX1999
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Store operations
- Team leadership and coaching
- Inventory management
- Store merchandising
- Retail inventory management
- Shift scheduling
- Employee training
- Recruitment and hiring
- Goals and performance
- POS systems
- Leading staff meetings
Timeline
Store Manager
At Home Stores
09.2022 - Current
Regional Sales Manager
Aaron's Sales and Lease
01.2013 - 09.2022
High School Diploma -
Bridgeport High School