Amber Consiglio
Summary
Organized Office Management and Administration Professional with noted experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
15
15
years of professional experience
Work History
SAHM(stay at home mom)
self
Adams, NY
04.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Messenger/Guard
Loomis Armed Car LLC
Rock Tavern, NY
09.2017 - 03.2018
- Collected payments, signatures and new deliveries.
- Provided shipping documentation and relayed information to recipients.
- Documented details about delivery times, problems and special circumstances.
- Loaded vehicle carefully, applying knowledge of safety, security and hazardous materials handling.
- Drove safely at all times to avoid accidents and harm.
- Duties, Accomplishments and Related Skills: Emergency Protocols To prepare themselves to handle robberies and other dangerous situations, armored truck guards must undergo extensive training.
- Firearms Training Armored truck guards also must know how to handle firearms. Depending on local laws and the day's assignment, guards often carry defensive weapons. To handle dangerous situations appropriately, guards undergo extensive law enforcement-based firearms training. Armored guards also wear bulletproof vests for protection.
- Transporting Valuables Armored truck guards must handle valuables, typically cash, in accordance with employer protocols. For example, a typical assignment involves transporting cash from local retail stores to a bank. One guard enters a store, signs for the cash and returns to the truck. Outside, the other guard stays on watch. Generally, the goal is to pick up the valuables and leave the area as quickly as possible.
- Transportation Guards must be able to operate the armored truck, following basic traffic rules in addition to being able to handle route changes to minimize security risks. For example, to discourage robberies, armored trucks might change their routes often to avoid being predictable.
- Guards also must be prepared to handle attempted robberies while in transit, which might require special training to avoid posing a risk to the public.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Verified package information to check for accuracy and completeness.
- Followed company policies and procedures during shift.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Teacher Assistant
Country Meadows Child Care
Hurley, NY
02.2016 - 05.2016
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Okay to contact this Supervisor: NO center closed
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Provided one-on-one and group-based learning support focused on student progress.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
Office Manager
Two Plus Four Management
Multiple Locations
05.2013 - 02.2016
- Supervisor: Robin Magner (845-702-7310)
- Okay to contact this Supervisor: Yes
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
- Completes operational requirements by scheduling and assigning employees; following up on work results
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
- Maintains office staff by recruiting, selecting, orienting, and training employees
- Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Contributes to team effort by accomplishing related results as needed
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Jewelry Sales Coordinator
Walmart
Middletown, NY
09.2008 - 08.2013
- Checked in merchandise, set up modular's, waited on customers, changed batteries in watches, set up customer orders for special items
- Worked as a cashier, responsible for handling money transactions customer service-returned products, helped customers, Electronic Sales
- Associate-stocked merchandise, waited on customers- Worked as a phone operator-take phone calls and messages
- Compiled client profiles and entered information into operating system.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Improved productivity by increasing customer communication and responding to feedback.
Education
Master's of Science - Psychology
University of Phoenix Tempe
Tempe, AZ07.2022
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Tempe, AZ08.2020
Skills
- Professionalism
- Due Diligence
- Clinical Research
- Good Clinical Practices(GCP)
- Cash Handling and Reconciliation
- Adaptable to Changing Demands
- Handling Complaints
- Scheduling
- Prioritization
- Microsoft Word
- Calm and Professional Under Pressure
- Filing
Additional Information
- Authorized to work in the US for any employer
Timeline
SAHM(stay at home mom)
self
04.2023 - Current
Messenger/Guard
Loomis Armed Car LLC
09.2017 - 03.2018
Teacher Assistant
Country Meadows Child Care
02.2016 - 05.2016
Office Manager
Two Plus Four Management
05.2013 - 02.2016
Jewelry Sales Coordinator
Walmart
09.2008 - 08.2013
Master's of Science - Psychology
University of Phoenix Tempe
Bachelor of Science - Criminal Justice Administration
University of Phoenix