Michelle Beaulieu
HINTON,IA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Account Billing Specialist
Unity Point- June E Nylen Cancer Center
Sioux City, IA
06.2025 - Current
- Processed and verified patient billing information to ensure accuracy and compliance with insurance regulations.
- Resolved discrepancies in billing by collaborating with healthcare providers and insurance representatives.
- Participated in internal process improvement initiatives aimed at streamlining workflows within the billing department.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all billing procedures.
- Enhanced customer satisfaction by resolving billing disputes promptly and professionally.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Responded to customer concerns and questions on daily basis.
- Collaborated with customers to resolve disputes.
- Utilized various software programs to process customer payments.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Prepared and submitted appeals to insurance companies to secure coverage for denied claims.
Clinical Research Coordinator
June E Nylen Cancer Center
04.2023 - 05.2025
- Oversaw systematic management of patient records in electronic medical records (EMR) to ensure compliance and data integrity.
- Managed and streamlined data collection processes, guaranteeing alignment with established research protocols and regulatory requirements.
- Analyzed discrepancies and provided timely responses to queries, contributing to improved data accuracy.
- Managed the preparation and submission process for regulatory documents, ensuring accuracy and timeliness in compliance efforts.
- Analyzed eligibility requirements and communicated with potential participants to streamline the enrollment process for the study.
- Coordinated ongoing communication with patients to support informed consent and address inquiries.
- Reviewed and documented safety incidents, providing detailed analysis in reports.
- Conducted thorough assessments during monitoring and auditing visits to identify areas for improvement.
- Executed specimen preparation for protocol participants, adhering to established guidelines and protocols.
Hyperbaric Oxygen Tech/ Safety Director/RRT
Healogics
11.2021 - 04.2023
- Supervised the functionality and safety protocols of three oxygen chambers for effective treatment delivery.
- Conducted vigilant monitoring of patients throughout treatment, providing essential air breaks to enhance overall well-being.
- Executed systematic processes for safely depressurizing and pressurizing chambers in accordance with regulatory standards.
- Recorded and analyzed pre- and post-vital signs to track patient health status and inform treatment decisions.
- Coordinated pre-authorization activities to support timely access to necessary medical services.
RRT
MercyOne Home Medical Equipment
04.2019 - 11.2021
- Executed installation and calibration of oxygen equipment in residential settings, ensuring compliance with health standards.
- Performed comprehensive evaluations of patients to ensure optimal use of conserving devices.
- Conducted thorough assessments and installations of home BiPAP and CPAP systems to ensure effective therapy delivery.
- Monitored and verified order accuracy for oxygen and equipment to maintain operational efficiency.
- Developed and implemented educational programs focused on BiPAP, CPAP, and oxygen equipment to support member health management.
RRT
Unity Point Health
06.2017 - 04.2019
- Collaborated with medical teams to perform intubations and extubations, enhancing patient respiratory management.
- Delivered effective breathing treatments to patients, collaborating with multidisciplinary teams throughout the hospital.
- Monitored and adjusted bipap and ventilator settings to ensure effective patient ventilation.
- Achieved timely interventions during code blue events, significantly improving patient survival rates. Delivered rapid response strategies that enhanced team efficiency and effectiveness in emergency situations. Fostered an environment of quick decision-making and collaboration among healthcare professionals.
- Executed patient transport operations for MRI and CT scans, prioritizing the well-being of ventilated patients throughout the process.
- Executed routine trach care procedures to maintain airway patency and prevent complications.
- Executed CPR protocols effectively to stabilize individuals in life-threatening situations.
- Coordinated logistics for NICU transports, ensuring adherence to safety protocols and efficient communication among medical teams.
- Implemented setup of nitric oxide and oscillator equipment to support critical care in NICU.
- Achieved optimal airway management through proficient suctioning techniques. Enhanced patient outcomes by collaborating with healthcare professionals on respiratory care strategies. Improved patient satisfaction by ensuring timely and effective suctioning interventions.
- Conducted precise drawing of arterial blood gases, ensuring accurate results for effective treatment planning.
Biller
Prairie Pediatrics
Sioux City, IA
05.2010 - 08.2016
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Monitored changes in healthcare regulations to maintain up-to-date billing practices and policies.
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Determined proper codes for medical records and patient services.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Followed up with appropriate parties to obtain prompt payments.
- Reduced billing errors by implementing strict policies and systematic procedures.
- Ensured compliance with relevant regulations and industry standards throughout all aspects of the billing process.
- Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
- Maintained accurate records of customer payments.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Audited and corrected billing and posting documents for accuracy.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Responded to customer concerns and questions on daily basis.
- Collaborated with customers to resolve disputes.
- Facilitated timely completion of office charges to ensure operational efficiency.
Education
No Degree - Medical Billing And Coding
DeVry University
Lisle, IL05-2027
Bachelors - Health Science
Boise State University
Boise, ID12-2023
Associate - Respiratory care
St. Luke's College
Sioux City, IA05-2017
Skills
Regulatory compliance
Data collection
Patient recruitment
Oral and written communication skills
Informed consent
Electronic data capture
Clinical trial management
Computer skills
Critical thinking
Professionalism and ethics
Account reconciliation proficiency
Written communication proficiency
Strong analytical skills
Data entry expertise
Debt collection techniques
Expertise in billing software
Customer service
Problem-solving
Attention to detail
Multitasking and organization
Team collaboration
HIPAA compliance
Billing systems and software
Verbal and written communication
Decision-making
Claim submission
Claims processing
Relationship building
Patient account management
Insurance verification
Collections
Conflict resolution
Dispute resolution
Invoicing proficiency
Records organization and review
Research and due diligence
Medical coding
Collection practices
Medical billing and collections
Billing best practices
Teamwork and collaboration
Time management
Problem-solving abilities
Multitasking
Reliability
Organizational skills
Customer service support
Active listening
Effective communication
Adaptability and flexibility
Cash handling
Professional communication
Microsoft office
Deadline oriented
Task prioritization
Self motivation
Billing and invoicing
Interpersonal skills
Computer literacy
Timeline
Account Billing Specialist
Unity Point- June E Nylen Cancer Center
06.2025 - Current
Clinical Research Coordinator
June E Nylen Cancer Center
04.2023 - 05.2025
Hyperbaric Oxygen Tech/ Safety Director/RRT
Healogics
11.2021 - 04.2023
RRT
MercyOne Home Medical Equipment
04.2019 - 11.2021
RRT
Unity Point Health
06.2017 - 04.2019
Biller
Prairie Pediatrics
05.2010 - 08.2016
Associate - Respiratory care
St. Luke's College
No Degree - Medical Billing And Coding
DeVry University
Bachelors - Health Science
Boise State University