Summary
Overview
Work History
Timeline
Generic

Amber Cook

Eglin,SC

Summary

Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.

Overview

11
11
years of professional experience

Work History

Authorized Compliance Trainer

Shaw Industries
Aiken, SC
12.2023 - Current
  • Ensure compliance for training in accordance with the Shaw SAFE program requirements.
  • Present delegated Environmental Health and Safety (EHS) training in a manner that engages participants and ensures comprehensive understanding of content.
  • Ensure all training is completed on time by appropriate associates and properly documented in compliance with plant.
  • Provide training support to on-the-job trainers.
  • Act as primary trainer for all authorized compliance training for Industrial Equipment.
  • Coordinate and maintain all authorized and compliance training and documentation per Risk Management requirements.
  • Support continuous improvement initiatives through feedback, refresher sessions, and coaching.
  • Assist or support the delivery of plant-level New Hire Orientation and other training programs directed by the EHS Manager, including initial authorized training.
  • Perform administrative duties and other projects as requested.
  • Coordinate and facilitate Powered Industrial Truck (PIT) Training programs, including annual certification, re-certification, and specialized training post-PIT incidents.
  • Conduct inspections using EIA/Tableau systems to ensure operational compliance with safety standards, with a focus on PIT and Powered Equipment Devices (PED) safety.
  • Develop and deliver site-specific safety training programs for new hires, employees transitioning between departments, and individuals receiving promotions.
  • Administer annual safety training sessions for supervisors and managers, covering SAFE Program protocols, safety requirements, and managerial responsibilities.
  • Edit

LTO

Shaw Industries
Aiken, SC
09.2023 - 12.2023
  • Operated forklifts, scanning devices and to meet daily objectives.
  • Reduced safety hazards, observing OSHA requirements and company-established safety protocols.
  • Moved materials throughout warehouse and placed products in designated areas.
  • Cross-trained to complete diversified warehouse duties.
  • Maintained integrity of raw materials through proper handling and storage.
  • Cleaned and organized workstations and equipment in preparation for incoming shifts.
  • Inspected and maintained warehouse equipment, following preventive maintenance scheduling.
  • Edit

Packout Room Clerk

Shaw Industries
Columbia, SC
04.2023 - 09.2023
  • Maintained organized working systems to maintain high efficiency.
  • Monitored incoming and outgoing shipment to identify shortages or overages.
  • Maintained neat and organized work areas using daily cleaning task checklist.
  • Generated and verified necessary shipping paperwork.
  • Operated forklift to transport products between areas in the staging areas.
  • Handled safe and smooth unloading and loading of product shipments.
  • Used RF scanner to track product locations and assign picks.
  • Worked quickly without sacrificing safety to consistently meet performance targets.
  • Cross-trained on various equipment to help meet production requirements.
  • Resolved production line malfunctions and product pile-ups.
  • Edit

Mentor Leader

Shaw Industries
Port Wentworth, GA
03.2022 - 04.2023
  • Followed training curriculum emphasizing expectations for exceptional performance in each role.
  • Promoted teamwork, customer focus and commitment to meet performance metrics.
  • Explained general and job-specific procedures and led by example for hands-on training.
  • Showed crew members proper equipment maintenance and cleaning.
  • Commended team members on performance to maintain morale and retention.
  • Coordinated team workflows to optimize strengths and promote teamwork.
  • Evaluated new hire performance and provided constructive feedback.
  • Monitored team attendance and performance to identify improvement needs.
  • Established positive environment among team members to increase employee retention.
  • Reviewed training metrics with management to evaluate program success.
  • Observed workers and walked facilities to identify workplace hazards and advised on potential corrective actions.
  • Trained extensively in OSHA standards to develop deep understanding of environmental, workplace and PPE protections.
  • Built training methods to teach workers appropriate safety behaviors and correct use of available PPE.
  • Tested new equipment to determine safety features or lack thereof.
  • Edit

Forklift Operator

Shaw Industries
Port Wentworth, GA
08.2021 - 03.2022
  • Operated forklifts, pallet jacks and scanning devices to meet daily objectives.
  • Reduced safety hazards, observing OSHA requirements and company-established safety protocols.
  • Moved materials throughout distribution center and placed products in designated areas.
  • Cross-trained to complete diversified warehouse duties.
  • Maintained integrity of raw materials through proper handling and storage.
  • Cleaned and organized workstations and equipment in preparation for incoming shifts.
  • Inspected and maintained warehouse equipment, following preventive maintenance scheduling.
  • Trained new team members to follow company safety policies and properly report hazards.
  • Edit

Target Team Member

Target Distribution Center
Midway, GA
07.2019 - 08.2021
  • Operate computers
  • Drive forklift
  • Lift up to 50lbs
  • Verify the right product is with the right order
  • Pick orders
  • Edit

Receptionist

Lafayette Park
Fayetteville, NC
01.2016 - 01.2019
  • Operate computers programmed with accounting software to record, store and analyze information.
  • Accept rental payments and record monies collected and prepare bank deposit slips on an ongoing basis.
  • Ensure that all proper and legal documents are received, current, accurately verified and enter into computer to include filing evictions.
  • Prepare, review and close financial books for assigned properties on a monthly basis.
  • Provide accounting support to Property Managers.
  • Assist in lease transactions by typing leases, gathering applicant’s history and credit approvals
  • Assume Community Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines
  • Edit

Customer Service Representative

SYKES Enterprises, Incorporated
Fayetteville, NC
06.2014 - 01.2016
  • Maintained contact with new and existing clients as instructed.
  • Assisted customers with order placement.
  • Transferred urgent calls to appropriate departments.
  • Updated clients contact information and other details in the customer database.
  • Provided clients with detailed information on products and services.
  • Assisted clients with service or billing matters.
  • Inbound customer service support.
  • Encourage customer to purchase product and services.
  • Maintaining quality of service through quality assurance.

Timeline

Authorized Compliance Trainer

Shaw Industries
12.2023 - Current

LTO

Shaw Industries
09.2023 - 12.2023

Packout Room Clerk

Shaw Industries
04.2023 - 09.2023

Mentor Leader

Shaw Industries
03.2022 - 04.2023

Forklift Operator

Shaw Industries
08.2021 - 03.2022

Target Team Member

Target Distribution Center
07.2019 - 08.2021

Receptionist

Lafayette Park
01.2016 - 01.2019

Customer Service Representative

SYKES Enterprises, Incorporated
06.2014 - 01.2016

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Amber Cook