Brandon Skinner
Las Vegas,NV
Summary
Proven leader with a track record of mentoring and developing staff at Lids Sports Group, enhancing productivity through effective training and goal-setting. Skilled in course planning and employee training, I've driven initiatives that significantly improved team performance and customer satisfaction. Expert in fostering both individual and group growth, leveraging innovative instruction techniques.
Overview
7
7
years of professional experience
Work History
Authorized Trainer
Lids Sports Group
Las Vegas, NV
08.2020 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Store Manager
Lids Sports Group
Las Vegas
08.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Marketing Intern
Las Vegas Raiders
Las Vegas, NV
03.2020 - 04.2020
- Conducted market research to identify target audiences and optimize marketing efforts.
- Assisted in the planning and execution of successful product launch events.
Marketing Intern
Vegas Golden Knights
Las Vegas, NV
10.2019 - 03.2020
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
Assistant Manager
Big 5 Sporting Goods
Las Vegas, NV
05.2017 - 05.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associates - Sports Marketing
UNLV
Las Vegas, NV08.2019
Skills
Course planning
Materials Preparation
Online instruction
Group and individual instruction
Goal-setting
Employee training
Timeline
Authorized Trainer
Lids Sports Group
08.2020 - Current
Store Manager
Lids Sports Group
08.2020 - Current
Marketing Intern
Las Vegas Raiders
03.2020 - 04.2020
Marketing Intern
Vegas Golden Knights
10.2019 - 03.2020
Assistant Manager
Big 5 Sporting Goods
05.2017 - 05.2018
Associates - Sports Marketing
UNLV