Amber Cossel
Overview
14
14
years of professional experience
Skills
- Customer Service
- Technical support
- Operating Systems: Windows support and maintenance
- Software: installation, maintenance, Microsoft Office, Google Docs
- Networking: connectivity troubleshooting, fundamentals
- Data Privacy
Summary
Professional and reliable individual prepared for student work roles. Background includes assisting with administrative duties, supporting academic staff, and managing student resources effectively. Known for strong organizational skills and ability to adapt to changing needs, fostering teamwork and achieving set goals.
Work History
Student Worker
Sheridan College
Sheridan, WY
01.2026 - Current
- Managed student inquiries, providing accurate information and ensuring a positive experience.
- Supported faculty by organizing materials and scheduling events for academic programs.
- Coordinated logistics for campus events, collaborating with various departments to ensure success.
- Assisted in daily operational tasks, enhancing team workflow and efficiency.
Freelance Graphic Designer & Branding Assistant
Self-Employed
Sheridan, WY
09.2020 - Current
- Designed branding materials, business cards, and promotional content for small businesses.
- Provided digital design services using Adobe Photoshop, Canva, and Clip Studio Paint.
- Maintained organized digital workspaces, client folders, and timely file delivery through email and cloud services.
Dietary Aid
Big Horn Rehabilitation and Care Center
Sheridan, WY
08.2025 - 12.2025
- Sanitation and Cleaning: Wash dishes, cookware, and silverware. Clean and sanitize food stations, kitchen, pantry, and dining areas. Discard leftovers, take out trash, and manage recycling.
- Inventory and Stocking: Restock food prep stations with supplies and ingredients. Monitor stock levels, check expiration dates, and report needs.
- Patient and Resident Interaction: Report changes in patient appetite, eating habits, or meal preferences to nursing and dietitians. Provide basic nutritional info using approved materials. Record meal intake and patient issues.
- General Duties: Set and clear dining tables, assist with room service. Follow all health, safety, and infection control regulations.
Paper Carrier
Sheridan Press
Sheridan, WY
07.2024 - 08.2025
- Managed daily delivery routes across Sheridan County, optimizing time and fuel efficiency through route planning.
- Handled customer inquiries and concerns professionally, providing excellent customer service.
- Performed routine vehicle inspections and maintenance checks to ensure safe operation.
- Organized packages for delivery based on priority and location.
- Communicated effectively with customers regarding estimated arrival times or delays.
- Efficiently handled multiple stops per day while maintaining high levels of accuracy in package sorting.
- Delivered packages and goods to customers in a timely and efficient manner.
Kitchen Staff
Los Agaves Mexican Restaurant
Sheridan, WY
06.2012 - 05.2020
- Maintained cleanliness and sanitation of work areas, equipment, and utensils to ensure compliance with food safety regulations.
- Managed inventory levels by monitoring stock levels, rotating products, and notifying management of any shortages or discrepancies.
- Followed proper food handling procedures to minimize waste and maintain freshness.
- Prepared ingredients by washing, chopping, slicing vegetables or meats as required for each recipe.
- Maintained a clean and organized workspace throughout the shift for efficient workflow.
- Communicated effectively with other staff members regarding menu items, special requests or dietary restrictions from customers.
Education
IT Support Technician Certificate - IT Technician Support
Sheridan College
Sheridan, WY08-2026
High School Diploma -
South Mountain High Scool
Phoenix, AZADDITIONAL INFORMATION
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
- Portfolio: https://www.facebook.com/LunaBeeStudios/ | https://lunabeestudios.my.canva.site/
Timeline
Student Worker
Sheridan College
01.2026 - Current
Dietary Aid
Big Horn Rehabilitation and Care Center
08.2025 - 12.2025
Paper Carrier
Sheridan Press
07.2024 - 08.2025
Freelance Graphic Designer & Branding Assistant
Self-Employed
09.2020 - Current
Kitchen Staff
Los Agaves Mexican Restaurant
06.2012 - 05.2020
IT Support Technician Certificate - IT Technician Support
Sheridan College
High School Diploma -
South Mountain High Scool