Bryce Rapson
Rome,GA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Student Worker
Shorter University Admissions
Rome, GA
08.2021 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Answered phone calls and routed callers to appropriate personnel.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Greeted customers and guests warmly and offered immediate assistance.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Completed clerical tasks such as filing, copying and distributing mail.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Collected information for staff and entered into computer system.
Server
Longhorn Steakhouse
Cleveland, TN
11.2019 - 08.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
Bachelor of Science - Human Services
Shorter University
Rome, GA05.2024
Skills
- Warm and Friendly
- Team Player
- Customer Service and Rapport
- Conflict and Complaint Resolution
- Cool Under Pressure
- Natural Leadership
- Guest Relations Management
- Teamwork and Collaboration
- Mail Management
- Computer Skills
- Data Entry
- Verbal and Written Communication
- Attention to Detail
- Customer Service
- Recordkeeping and Confidentiality
- Telephone Etiquette
- Deadline Adherence
- Information Verification
- Admissions Support
- Database Management
- Tutoring and Student Assistance
Timeline
Student Worker
Shorter University Admissions
08.2021 - Current
Server
Longhorn Steakhouse
11.2019 - 08.2020
Bachelor of Science - Human Services
Shorter University
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