Summary
Overview
Work History
Education
Skills
Accomplishments
Reference
Timeline
OfficeManager

Mohammad Habibzada

Summary

Proven results-oriented professional with experience in Customer Service, Logistics, Coaching and Data Analysis commended as a team leader possessing excellent verbal and written communication skills Coached young athletes Grown social media outreach Collaborated with law enforcement to help ensure safety and compliance Become an expert in people and detail-oriented jobs like baggage handler and Technical Repair — always over performing. Expert in networking, operation management as well as customer-facing experiences in a high pressure environment. Proficient in Dari, Pashto and English with a dedication to professional development

Overview

3
3
years of professional experience

Work History

Student Worker

Tarrant County College
11.2024 - Current

· Managing TRIO's social media accounts on Instagram and Facebook, creating engaging content to help promote the program to new students.

· Initiated podcast content planning to promote TRIO's mission of mentoring and supporting students, using innovative communication techniques.

· Assisted in planning and attending recruitment events, effectively communicating program benefits, and creating a welcoming environment for recruiting new students.

Soccer Coach/ Match Captain

TOCA Football
09.2024 - Current

· Coached young players (ages 1-13) in soccer fundamentals, including dribbling, teamwork, and strategy, fostering a positive, structured learning environment.

· Demonstrated leadership, patience, and adaptability while engaging with players and parents, building rapport, and enhancing confidence and sportsmanship.

· Developed training plans and supervised team activities, encouraging discipline, teamwork, and enjoyment of the sport

· As a match captain, responsible for refereeing the matches and maintaining smooth game.

Soccer Data Analysis

Sportec Solutions AG
02.2024 - 09.2024

· Writing and analyzing MLS match data.

· Sharing data with MLS senior data analysts

· Collaborating with other writers, speakers, and live observers

· Report full detail to supervisor and mangers after every match.

Production Coordinator

FedEx Supply Chain
08.2022 - 02.2024

· Coordinated with several warehouse environments.

· Managed customer communication while maintaining accurate documentation.

· Prepared stock transfer lists for forklift operators and monitored forklift operators to ensure streamlined operation and facilitate efficiency.

· Responding to and handling customer emails and requests regarding handling and moving products to multiple environments of the warehouse.

Baggage Service Agent

Prospect Airport Service
04.2022 - 07.2022

· Assisted passengers with tracking lost baggage and processing claims for lost or damaged baggage.

· Operated the computer system used for tracking baggage.

· Barcode scanning device to feed baggage identification information into the computer.

· Working with law enforcement agencies regarding suspicious baggage or elements on carousels.

McDonald's Crew Member

McDonald
04.2022 - 05.2022

· Provided exceptional customer service in a demanding environment.

· Handling both the Drive-thru and dining area.

· Followed shift requirements and completed assigned tasks within specified periods.

· Certified SERV-safe food handler.

Cell Phone Repair Technician (IOS/Android)

FedEx Supply Chain
01.2022 - 02.2022

· Dedicated to completing exceptional work on all brands of cellular devices.

· Enthusiastic, analytical, and industrious with a solid background of success in promoting customer satisfaction.

· Versed in using hand-held scanners for tracking and preparing a high volume of packages for speedy delivery.

Building Manager

Fort Picket Military Base
09.2021 - 10.2021

· Coordinated communicated and determined problems between Afghanistan-evacuated allies with Marine military staff.

· Assisted with finding solutions for problems encountered in a multicultural environment.

Education

Associate of Arts - Software Engineering

Tarrant County College
Fort Worth, TX
05.2001 -

Skills

Customer service

Accomplishments

    · Phi Theta Kappa Honor Society Member, for academic excellence 2024.

    · Certified Interpreter and translator by Translation & Interpretation Network 2024.

    · FedEx Supply chain appreciation letter for outstanding service during iPhone Launch 2022.

    · Marine Corps certificate of appreciation for excellence in work as building management.

    · Culture Committee of Said Noor Muhammad Shah Mina High School appreciation letter 2020.

    · Afghan Youth Dream Circle (AYDC) certificate of participation first – 9th August 2019.

    · Eagle Life Program (ELP), Global Change Makers certificate of participation 24th – 28th August 2019.

    · Voice National Development Organization certificate of participation 26th – 29th November 2019.

    · Youth Internet Governance Forum Afghanistan (Youth IGFA)2019 certificate of participation 26TH December 2019.

Reference

· Reference available upon request

Timeline

Student Worker

Tarrant County College
11.2024 - Current

Soccer Coach/ Match Captain

TOCA Football
09.2024 - Current

Soccer Data Analysis

Sportec Solutions AG
02.2024 - 09.2024

Production Coordinator

FedEx Supply Chain
08.2022 - 02.2024

Baggage Service Agent

Prospect Airport Service
04.2022 - 07.2022

McDonald's Crew Member

McDonald
04.2022 - 05.2022

Cell Phone Repair Technician (IOS/Android)

FedEx Supply Chain
01.2022 - 02.2022

Building Manager

Fort Picket Military Base
09.2021 - 10.2021

Associate of Arts - Software Engineering

Tarrant County College
05.2001 -
Mohammad Habibzada