Post-Degree Certificate - Data Analysis
Calbright University
Sacramento, CA05-2026
Open To Work
Amber Cramer
Anderson,CA
Summary
Detail‑oriented and tech‑savvy professional skilled in interviewing, assessment, crisis intervention, community engagement, and data integrity. Passionate about advocacy and committed to using strong interpersonal and analytical abilities to help individuals overcome barriers and navigate pathways toward personal and professional growth.
Education
Post-Degree Certificate - Crime And Intelligence Analysis
California State University of Fullerton
Fullerton, CA08-2025
Bachelor of Arts - Psychology
Simpson University
Redding, CA05-2003
Associate of Arts - Administration of Justice
Shasta College
Redding, CA05-1999
Work History
Field Representative
U.S. Department Of Commerce
Anderson, California
01.2024 - 09.2024
- Conducted structured interviews and used active listening to build trust.
- Adapted communication to cultural and socioeconomic differences to improve engagement.
- Verified addresses and protected respondent information while maintaining data accuracy.
- Collected household data to support national demographic analysis and program planning.
- Identified community needs and safety concerns to encourage resident participation.
- Solved problems effectively in challenging field conditions.
- Used mobile technology for efficient data entry, reporting, and GPS capture.
- Kept precise documentation, including visit logs and case notes, to ensure reliable records.
Direct Care Staff Member
Curtis Homes, LLC
Anderson, California
01.2021 - 05.2023
- Facilitated daily living skills and social engagement for improved community integration.
- Guided clients through challenges using de-escalation and conflict resolution techniques.
- Advocated for client rights, promoting autonomy and personal development.
- Maintained comprehensive progress notes to enhance service coordination.
- Collaborated with multidisciplinary teams to align strategies with client objectives.
Enumerator
U.S. Census Bureau
Anderson, California
01.2020 - 11.2020
- Built trust and rapport with community members, increasing participation rates and reducing uncertainty during data‑collection efforts.
- Documented observations, verified addresses, and recorded case details with accuracy to support timely follow‑up and quality assurance.
- Identified participation barriers and provided clear, accessible explanations to help residents make informed decisions.
- Conducted structured household interviews to gather demographic and socioeconomic data essential for program planning and analysis.
- Utilized tablets and mobile devices to record responses efficiently and maintain data accuracy in real time.
- Protected sensitive information by following federal confidentiality standards and ensuring secure handling of all collected data.
- Confirmed and mapped buildings and locations using GPS technology to ensure precise geographic documentation.
Precinct Inspector
Shasta County Clerk and Elections
Redding, California
02.2015 - 12.2019
- Supervised election‑day operations, ballot management, and compliance with election laws.
- Led a team of six, delegated tasks, and maintained order at polling stations.
- Ensured voter‑registration accuracy, database integrity, and strong quality‑control standards.
- Coordinated polling‑location logistics and served as a liaison for outreach and media inquiries.
- Assisted voters with language and accessibility needs, including curbside voting.
- Followed strict security protocols, inspected equipment, tracked turnout, and completed post‑election reporting.
- Set up and dismantled polling equipment while maintaining positive working relationships.
Group Counselor
Crestwood Treatment Center
Redding, California
01.2001 - 10.2003
- Facilitated psycho-educational groups that focused on topics such as communication skills, anger management, coping strategies, stress reduction, and goal setting.
- Collaborated with multidisciplinary teams to create comprehensive care plans for clients.
- Conducted individual check-ins to assess progress and address specific concerns.
- Maintained accurate documentation of patient interactions and treatment plans.
- Assisted in crisis intervention by employing de-escalation techniques during emergencies.
Skills
- Data analysis and research techniques
- Effective communication and public speaking
- Crisis intervention and support
- Database management and documentation
- Structured and motivational interviewing
- Community engagement and advocacy
- Digital tools and mobile data entry
- Organization and prioritization
- Task management and attention to detail
- Teamwork and collaboration
- Analytical skills and resourcefulness
Technical Proficiencies
- MS Access
- MS Excel / Google Sheets
- MS PowerPoint
- MS Teams / Zoom
- MS Word
- SQL
- Social Media Platforms
- ChatGPT / Copilot / Gemini
- Open Source Intelligence (OSINT)
- Canva
Overview
24
24
years of professional experience
Timeline
Field Representative
U.S. Department Of Commerce
01.2024 - 09.2024
Direct Care Staff Member
Curtis Homes, LLC
01.2021 - 05.2023
Enumerator
U.S. Census Bureau
01.2020 - 11.2020
Precinct Inspector
Shasta County Clerk and Elections
02.2015 - 12.2019
Group Counselor
Crestwood Treatment Center
01.2001 - 10.2003
Post-Degree Certificate - Data Analysis
Calbright University
Post-Degree Certificate - Crime And Intelligence Analysis
California State University of Fullerton
Bachelor of Arts - Psychology
Simpson University
Associate of Arts - Administration of Justice
Shasta College