Amber Cyr
Rumford,ME
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Event Coordinator
Gould Academy
Bethel, Maine
02.2023 - 08.2024
- Developed event themes and concepts to ensure successful execution of events.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Provided on-site support during the day of the event including problem solving if necessary.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
- Liaised with clients to understand their vision and requirements, customizing events to meet their specific needs.
- Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
Cook/FOH Team Member
Gould Academy
Bethel, Maine
02.2023 - 08.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Organized storage areas for efficient usage of space.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Replenished food items from inventory and rotated ingredients.
Wait Staff Member
Market Square Restaurant
Oxford, Maine
08.2021 - 10.2021
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and confirmed complete orders.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Cleared dishes between courses and after guests finished dining.
Cashier
breau's two
Bryant Pond, Maine
04.2020 - 07.2020
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
Server
Family Pizza Restaurant & Grill
Niantic, CT
01.2019 - 07.2019
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
GED -
Mountain Valley High School
Rumford, ME06-2008
Some College (No Degree) - Psychology/Business
University of Maine At Augusta
Mexico, MESkills
- Event Planning
- Food service knowledge
- Operations Oversight
- Managing events start to finish
- Client Relationship Development
- Cleaning and sanitizing
- Customer Service
- Organizational Skills
- Multitasking
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Team building
- Relationship Building
- Strategic Planning
- Team Collaboration
- Effective Communication
- Professionalism
- Adaptability
Affiliations
- Scheduling
- Exerciseing
- self-care
- Parenting
- time management
Timeline
Event Coordinator
Gould Academy
02.2023 - 08.2024
Cook/FOH Team Member
Gould Academy
02.2023 - 08.2024
Wait Staff Member
Market Square Restaurant
08.2021 - 10.2021
Cashier
breau's two
04.2020 - 07.2020
Server
Family Pizza Restaurant & Grill
01.2019 - 07.2019
GED -
Mountain Valley High School
Some College (No Degree) - Psychology/Business
University of Maine At Augusta
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