Desired Job Title
Mental Health Support SpecialistEvent CoordinatorCook/FOH Team MemberWait Staff MemberCashierWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Rumford, ME, US
Open to relocation: Yes
Open To Work
Amber Cyr
Rumford,ME
Work Preference
Summary
Dedicated Mental Health Support Specialist with strong communication and organizational skills, focused on delivering compassionate care and facilitating independent living for clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Support Specialist
MAS Community Health
Lewiston, ME
11.2024 - 12.2025
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Scheduled and coordinated medical appointments.
- Constructed cognitively stimulating activities.
- Researched and recommended community resources to meet clients' needs.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Provided direct personal care and administrative services to clients.
- Facilitated seamless transitions between shifts by thoroughly documenting patient statuses and communicating pertinent details to incoming staff members.
- Coordinated appointments with specialists to ensure comprehensive care for patients across multiple disciplines.
- Provided exceptional customer service, addressing patient inquiries and concerns in a professional manner.
- Delivered compassionate assistance to patients during daily activities, ensuring their comfort and well-being at all times.
- Contributed to a reduction in hospital readmissions by closely monitoring patients'' progress and providing appropriate follow-up care.
- Developed and maintained client records using electronic health record systems, ensuring accuracy and confidentiality.
- Assisted in coordinating client appointments, improving access to healthcare services.
- Provided health education and resources to clients, enhancing understanding of available services.
Event Coordinator
Gould Acedamy
Bethel, ME
02.2023 - 08.2024
- Trained and supervised volunteer staff during events, fostering teamwork and effective service delivery.
- Maintained comprehensive documentation of event processes, contributing to knowledge sharing within the team.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Developed event themes and concepts to ensure successful execution of events.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- provided on-site Support during the day of the event including problem solving if necessary.
- Liaised With clients to understand their visions and requirements, customizing events to meet their specific needs.
- Conducted pre-event Site visits, assessing venues suitability and identifying potential logistical challenges.
Cook/FOH Team Member
Gould Acedamy
Bethel, ME
02.2023 - 08.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before used in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Organized storage areas for efficient usage of space.
- Prepared dishes in-fast paced environment working with teammates to maintain higher customer satisfaction rate.
- Operated grills, Friars and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Replenished food items from inventory and rotated ingredients.
Wait Staff Member
Market Square Restaurant
South Paris, ME
08.2021 - 10.2021
- Managed dining area cleanliness and organization, adhering to health and safety standards.
- Handled cash register transactions accurately, maintaining financial integrity during shifts.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurants menu and products.
- Answer questions about menu selections and made recommendations when requested.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Cleared issues between courses and after guests finished dining.
Cashier
Breau's Two
Bryant Pond, ME
04.2020 - 07.2020
- Processed transactions accurately, ensuring seamless customer service during peak hours.
- Managed cash register operations, balancing cash drawers at end of shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counting money in juror at the beginning of shift to ensure that amounts were correct and have sufficient change
- Accepting cash and credit card payments, issued receipts and provided change
- Answered customers questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Server
Family Pizza Restaurant & Grill
Niantic, CT
01.2019 - 07.2019
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure seamless food preparation and service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
No Degree - Psychology/busness
University of Maine At Augusta
Mexico, ME05-2013
GED -
Region 9 School of Applided Thecnology
Mexico, ME06-2008
Skills
- Rehabilitation services
- Mental health support
- Behavioral health
- HIPAA compliance
- Attention to detail
- Cleaning and sanitizing
- Emotional support and companionship
- Multitasking
- Event Planning
- Activities of daily living (adls)
- Organizational skills
- Effective communication
Certification
- Certificate of Completion for Mental Health Support Specialist.
Issued on: 11/18/2025.
- Certificate of Completion: State of Maine Mandated Reporter Training.
Date of Completion: 5/19/2025 Expiration: 5/19/2029.
- Certificate of Completion for Adult Yearly In-services including but not limited to: BBH, Sexual Harassment, HIPPA & Confidentiality,Cultural Competency, MHRT code of conduct, recovery Oriented care, professional boundaries, abuse & neglect & mandated reporting etc.
Issued: 11/25/2025 Expires: 11/25/2026
Timeline
Mental Health Support Specialist
MAS Community Health
11.2024 - 12.2025
Event Coordinator
Gould Acedamy
02.2023 - 08.2024
Cook/FOH Team Member
Gould Acedamy
02.2023 - 08.2024
Wait Staff Member
Market Square Restaurant
08.2021 - 10.2021
Cashier
Breau's Two
04.2020 - 07.2020
Server
Family Pizza Restaurant & Grill
01.2019 - 07.2019
No Degree - Psychology/busness
University of Maine At Augusta
GED -
Region 9 School of Applided Thecnology