CRYSTAL BANNING
Salem,OR
Summary
Dynamic Behavior Health Support Specialist with a strong work ethic and exceptional communication skills, experienced at Shangri-La. Expert in developing individualized treatment plans and monitoring progress, while effectively utilizing Intelladoc for documentation. Proven ability to enhance resident well-being through tailored support and behavior management strategies. Committed to promoting mental health and rehabilitation services.
Overview
11
11
years of professional experience
Work History
Behavior Health Support Specialist
Shangri-La
Salem, USA
06.2015 - 01.2026
- Continuously participated in ongoing trauma training.
- Provided daily support for residents diagnosed with mental illnesses in a group home setting.
- Conducted one-on-one facilitated sessions, regular check-ins, and maintained communication with collaborative problem solving.
- Developed individualized treatment plans, and monitored residents' progress.
- Maintained accurate and confidential records of patient interactions.
- Utilized Intelladoc and Medical MARS systems for daily documentation and medication tracking.
- Transported and accompanied residents to appointments with case managers, primary care physicians, psychiatrists, and other specialists.
- Trained in LMP and medication administration, I administered psychiatric, diabetic, and general medications to residents.
- Administered and regulated for glucose, diabetic support.
- Organized and led the Wellness Group and assisted in house meetings.
- Monitored resident behavioral changes, and reinforced coping skills.
- Transported residents to appointments and other community supports.
- Ensured resident safety during community outings by following safety protocols.
- Assisted in the development and implementation of behavior support plans, and reported monthly behavioral data.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Education
High School Degree -
Sheridan High School
Sheridan, ORSkills
- Communication Skills
- Problem Solving Skills
- Organization Skills
- Person Center skills
- Detail Oriented
- Strong Work Ethic
- Mental health support
- Health promotion
- Rehabilitation services
Timeline
Behavior Health Support Specialist
Shangri-La
06.2015 - 01.2026
High School Degree -
Sheridan High School