Neissa Augustin
Norwich,CT
Overview
3
3
years of professional experience
Work History
Server
Elmbrook Village Nursing Home
Bozrah, CT
02.2024 - Current
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Addressed complaints to kitchen staff and served replacement items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Intern
Backus Hospital
Norwich, CT
07.2023 - 08.2023
- Completed a four-week, working as a receptionist at the emergency entrance
- Where I handed out visitor passes and assisted others in navigating the hospital.
Intern
Core Plus credit Union
Norwich, CT
06.2023 - 08.2023
- Completed a 7-week internship working on various projects, scanning documents, and processing mail at the Collection/Indirect branch.
Food Preparer
Kentucky Fried Chicken
Norwich, CT
09.2022 - 11.2022
- Assemble orders for customers.
Intern
City Hall
Norwich, CT
12.2021 - 01.2022
- Completed 5-week internship as translator (English to French translations)
- Proofread translated documents for accuracy and completeness.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Delivered translation services to clients.
Education
High School Diploma -
Norwich Free Academy
Norwich, CT06.2023
BBA - Healthcare Administration
Three Rivers Community College
Norwich, CTSkills
- Bilingual Abilities
- Strong teamwork
- Cleanliness
- Restaurant Etiquette
- Menu familiarity
- Dining room setup
- Customer Service
- Creative
- Motivated
Volunteered Work
Project Outreach, Norwich Free Academy, Grade 9
- read to local elementary school students.
Additional Information
- HONORS AND AWARDS , Norwich Free Academy Honor Roll, Grades 9, 11, and 12
Languages
English
Full Professional
French
Limited
Haitian Creole
Native/ Bilingual
Timeline
Server
Elmbrook Village Nursing Home
02.2024 - Current
Intern
Backus Hospital
07.2023 - 08.2023
Intern
Core Plus credit Union
06.2023 - 08.2023
Food Preparer
Kentucky Fried Chicken
09.2022 - 11.2022
Intern
City Hall
12.2021 - 01.2022
High School Diploma -
Norwich Free Academy
BBA - Healthcare Administration
Three Rivers Community College