Mikeyla Pride
Scranton,PA
Summary
Dynamic professional with a strong work ethic and proven adaptability, honed at Burger King. Skilled in quality assurance and proactive problem-solving, I excel in enhancing customer satisfaction in company with fast-paced, high-pressure environments. Bilingual and highly dependable, I communicate effectively with diverse customers and team members, fostering positive collaborations and a productive work atmosphere. Recognized for my reliability, punctuality, and commitment to workplace safety, I consistently uphold company standards while supporting team goals. I bring a positive attitude, strong organizational skills, and a dedicated to excellence that would make me a valuable asset to any organization.
Overview
1
1
year of professional experience
Work History
Jack of All Trades
Burger King
600 Luzerne St Scranton, PA
06.2025 - Current
- Executed food preparation tasks using fryers and grills, maintaining high standards of efficiency and quality.
- Maintained cleanliness of work areas and ensured adherence to safety standards.
- Facilitated efficient inventory management to ensure optimal stock levels and availability of supplies.
- Delivered exceptional customer service by taking orders and addressing customer inquiries promptly.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Adapted quickly to changing priorities within fast-paced environment while maintaining productivity.
- Participated in training sessions to learn new procedures and improve operational knowledge.
- Maintained cleanliness, organization, and adequate supplies in work area to enhance productivity.
- Managed collection and disposal of trash and debris to maintain cleanliness and safety standards.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Completed daily maintenance tasks in record time to maximize productivity.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
- Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.
- Communicated with customers to address identified issues and provide updates on repairs.
- Delivered high-quality customer service by promptly responding to inquiries, addressing concerns, and providing updates on service restoration efforts during outages or other issues.
- Demonstrated agility in adapting to evolving tasks and responsibilities driven by operational demands.
- Improved customer satisfaction by efficiently addressing and resolving issues in a timely manner.
- Developed strong relationships with clients by consistently delivering exceptional service that exceeded expectationsb.
- Provided excellent customer service through attentive listening, clear communication, and prompt issue resolution.
- Performed skilled maintenance tasks to maintain optimal functionality of equipment and facilities.
- Managed multiple projects simultaneously, resulting in successful completion within deadlines.
- Implemented quality control measures, ensuring consistently high standards across all products and services offered.
- Adapted quickly to changing priorities in fast-paced environments while maintaining focus on achieving project goalsb.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Mopped, brushed and spread paints, cleaning solutions, or other compounds over surfaces to clean or provide protection.
- Adhered to quality assurance, performance and compliance standards.
- Assisted clients with product selection, leading to higher overall customer satisfaction rates.
- Monitored and enforced safety protocols to maintain cleanliness and sanitation in food handling operations.
- Delivered exceptional customer service by efficiently processing orders and resolving inquiries.
- Executed inventory management tasks, including supply restocking and usage tracking, to maintain operational efficiency.
Education
High School Diploma -
West Scranton High School
Scranton, PASkills
Basic accounting
Bilingual abilities
Human resources
Strong work ethic
Safety awareness
Equipment operation
Proactive mindset
Quality assurance
Equipment monitoring
Quality assurance understanding
Supply organization
Workstation cleaning
Teamwork and collaboration
Time management
Problem-solving abilities
Multitasking
Excellent communication
Reliability
Organizational skills
Active listening
Physical strength and stamina
Adaptability and flexibility
Punctual and dependable
Heavy lifting
Worksite safety and maintenance
Material loading and unloading
Continuous improvement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Jack of All Trades
Burger King
06.2025 - Current
High School Diploma -
West Scranton High School