Amber Dillard
Battle Creek,MI
Summary
Assisted in building strong customer relationships through effective communication and support. Contributed to team success by mentoring new employees and providing training resources. Developed positive rapport with colleagues and clients to foster a collaborative work environment.
Overview
11
11
years of professional experience
Work History
Operations Supervisor Hauling
Republic Services
Marshall, MI
03.2023 - Current
Commercial Logistics Analyst
Republic Services
Marshall, MI
10.2021 - 03.2023
Inside Account Manager
EPI Printing
Battle Creek, MI
05.2016 - 10.2021
Receiving and Inventory Control Manager/Production
EPI Printing
Battle Creek, MI
11.2014 - 05.2017
Education
General Studies - General
Kellogg Community College
Battle Creek, MI06.2005
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Employee development
- Customer relations
- Safety oversight
- Logistics oversight
- Compliance management
- Root-cause analysis
- Scheduling coordination
- Risk management
- MRP and ERP systems
- Incident reporting
- KPI tracking
- Team leadership
- Coaching and mentoring
- Data analysis
- Purchasing and procurement
- Productivity improvement
- Cost reduction and containment
- Microsoft office suite expert
- Profit and loss tracking
Timeline
Operations Supervisor Hauling
Republic Services
03.2023 - Current
Commercial Logistics Analyst
Republic Services
10.2021 - 03.2023
Inside Account Manager
EPI Printing
05.2016 - 10.2021
Receiving and Inventory Control Manager/Production
EPI Printing
11.2014 - 05.2017
General Studies - General
Kellogg Community College