Amber Dominguez
Vancouver,WA
Summary
Dedicated Substance Use Disorder Counselor with a strong background in individual and group therapy. Proficient in crisis intervention and client documentation, ensuring a supportive environment for clients to thrive and develop coping strategies.
Overview
5
5
years of professional experience
Work History
SUDRC Substance Use Disorder Counelor
Kings View
Paso Robles, California
01.2024 - Current
- Provided individual counseling sessions to support client mental health needs.
- Developed and facilitated group therapy activities to promote peer interaction.
- Maintained detailed case notes and documentation for client records.
- Supported crisis intervention efforts during difficult client situations.
- Participated in staff meetings to share insights and improve counseling practices.
- Educated clients on coping strategies and problem-solving techniques.
- Provided individual and group counseling to guide clients in areas of social and emotional needs.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Referred individuals to outside resources and services for additional support.
Administrative Assistant I
San Luis Obispo County Health Department
San Luis Obispo
09.2021 - 12.2023
- Completed day-to-day duties accurately and efficiently.
- Identified needs of clients promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed orientations on an individual basis, and went over all documents, collected signatures.
- Offered both clients and colleges a safe place to discuss any issues that needed to be addressed.
- Closing out financials each day, and taking bank deposits.
- Multi-phoneline system. Answered a large number of calls. Switchboard.
- Responded promptly to any issues that arose during the course of a voyage.
- Organized files, documents, and records for easy access and retrieval.
- Supported onboarding processes by preparing materials for new hires and training sessions.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
COVID-19 Contact Tracer
San Luis Obispo County Health Department
San Luis Obispo, California
09.2020 - 09.2021
- Conducted interviews to gather information from individuals exposed to COVID-19.
- Maintained accurate records of contact tracing data and case information.
- Provided support to team members by sharing best practices in contact tracing.
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
- Conducted interviews with individuals who tested positive for COVID-19 to determine the scope of exposure and risk factors.
Education
Some College (No Degree) - Addiction Counseling
Cuesta College
Paso Robles, CASkills
- Individual counseling
- Group therapy facilitation
- Crisis intervention
- Client documentation
- Problem-solving strategies
- Effective communication
- Multitasking Abilities
- Microsoft Word
- Data entry
- Completed all hours for SUD Counselor Certification
Timeline
SUDRC Substance Use Disorder Counelor
Kings View
01.2024 - Current
Administrative Assistant I
San Luis Obispo County Health Department
09.2021 - 12.2023
COVID-19 Contact Tracer
San Luis Obispo County Health Department
09.2020 - 09.2021
Some College (No Degree) - Addiction Counseling
Cuesta College