Amber D. Schroeder
Layton
Summary
Highly accomplished and creative Events Professional with 13+ years of progressive experience in managing large-scale events, trade shows, and conferences with budgets up to $6M+ for a Fortune 500 company. Expert in end-to-end event management, vendor negotiation, logistics, budget reconciliation, and team leadership. Proven ability to build strong cross-functional relationships and deliver exceptional customer and partner experiences, with proficiency in event technology platforms, including Cvent. Possesses excellent written and oral communication skills, effective follow-up techniques, and takes pride in being an honest, confidential, and responsible employee.
Overview
17
17
years of professional experience
Work History
Manager, Events
Motorola Solutions
Salt Lake City
01.2012 - Current
- Lead and mentor a team of 3 Senior Event Planners, providing expert consultation and guidance across the greater event team. Responsible for onboarding new hires.
- Develop and implement 5 year comprehensive project plans and manage multi-million dollar event budgets (up to $6M+) and critical timelines. Ensure strategic alignment with key stakeholders and the Director of Global Customer Experiences and Events.
- Hold full accountability for end-to-end event project scope, from strategy, RFP, and contracting to onsite execution, post-show budget reconciliation, and KPI reporting.
- Oversee the strategic implementation of event technology platforms, including Cvent. Direct all onsite event operations and logistics, traveling frequently to ensure peak sales, customer, and partner satisfaction.
- Negotiate and secure contracts with top-tier venues and third-party agencies.
Event Coordinator Conferences
Motorola Solutions
Salt Lake City
01.2012 - 01.2014
- Managed contract negotiation for the annual 1,500+ attendee users' conference, including room blocks and 26 breakout spaces.
- Designed, built, and launched the conference website and registration portal using the Cvent platform, managing registrations, cancellations, and inquiries.
- Served as the onsite lead directing conference hosts and ensuring all employee presenters met scheduled deadlines.
- Managed all Banquet Event Orders (BEOs), food & beverage logistics, and the 1,500+ attendee Closing Event.
- Oversee third party relationships with various vendors including Travel Agencies, Brand Experience Agencies and DMCs.
- Collaboration and task management for multiple teams engaged in events i.e. Sales, Marketing, Product, Customer Success and Leadership. In many cases, I am the POC for customers as well.
Corporate Services Office Assistant
Motorola Solutions
Salt Lake City
01.2012 - 01.2014
- Planned and executed internal company events and catering needs.
- Managed the Company Store inventory using Microsoft Dynamics CRM.
- Assisted with Annual Users' Conference details, including ordering attendee gifts and running the onsite store.
- Created events to boost company morale and ensure a pleasant work environment.
B2B Operations Team
Kelly Services
Salt Lake City
01.2009 - 01.2012
- Provided exceptional customer service and critical backend support to B2B Concierge, Operations teams, and clients.
- Managed multiple complex accounts with precision and efficiency.
- Developed, documented, and tested a new reconciliation process for Concierge Offline and Express Pass orders.
- Entrusted with training new employees.
Skills
- Event Preparation
- Contract negotiation
- Customer relationship management
- Team leadership
- Task delegation
- Brand management
- Vendor management
- Cross-functional teamwork
- Scheduling & Coordination
- Logistics
- Inventory Control
- Budget Management
- Negotiation
- Report Preparation
- Organizational Management
- Procedure Compliance
- Google Cloud Suite Proficient
- Customer Focused
- Team Collaboration
- Communication
References
Available upon request.
Skills Summary
Event Preparation, Scheduling & Coordination, Logistics, Inventory Control, Budget Management, Negotiation, Report Preparation, Organizational Management, Procedure Compliance, Google Cloud Suite Proficient, Customer Focused, Team Collaboration, Communication
Timeline
Manager, Events
Motorola Solutions
01.2012 - Current
Event Coordinator Conferences
Motorola Solutions
01.2012 - 01.2014
Corporate Services Office Assistant
Motorola Solutions
01.2012 - 01.2014
B2B Operations Team
Kelly Services
01.2009 - 01.2012