Amber Emeott
Bay City,MI
Summary
Expert Billing Supervisor successful at operating department efficiently. Knowledgeable about invoicing, payment processing and account reconciliations. Accounts receivable expertise and four years of experience in billing and payments.
Overview
10
10
years of professional experience
Work History
Billing Supervisor
Frankenmuth Insurance
Work From Anywhere
03.2019 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Reviewed documentation for NACHA and PCI compliance with requirements and accuracy of information.
- Performed account reconciliations and resolved variances.
- Coordinated with other internal departments and Agencies to keep operations running smoothly and solve both routine and complex problems.
- Prepared and submitted monthly billing reports to management for financial overview.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Shift Leader
Cracker Barrel Old Country Store Inc
Bay City, MI
06.2013 - 12.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained food safety and sanitation standards.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
Associate of Applied Science - Management
Delta College
Saginaw, MI10.2018
Bachelor of Business Administration - Finance
Northwood University
Midland, MI12.2018
Skills
- Leadership, mentorship
- Problem Solving
- Attention to Detail
- Process Improvement
- Billing Systems and Software
- Operational Efficiency
- Microsoft Office
- Monthly Reconciliations
- Project Management
Timeline
Billing Supervisor
Frankenmuth Insurance
03.2019 - Current
Shift Leader
Cracker Barrel Old Country Store Inc
06.2013 - 12.2018
Associate of Applied Science - Management
Delta College
Bachelor of Business Administration - Finance
Northwood University