AMBER ENOCH
Cary,NC
Summary
Highly motivated, personable, and energetic healthcare professional with over 18 years of experience, continuing education and practical medical knowledge ranging from the pediatric to geriatric populations. Effective problem-solving and organizational skills which result in efficient time management, completion of projects, and positive outcomes in patient care. Ability to develop and maintain positive relationships with other health care professionals and team members. Dedicated and self-driven to provide excellent customer service while meeting the needs of the patient, families, and medical team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Systems Project Associate
Worldwide Clinical Trials
Research Triangle, Durham NC
06.2021 - Current
- Works with and assists project managers on the development and support of clinical systems and studies
- Enhance team productivity by effective communication with study start up
- Develop strong client relationships through timely and thorough follow-up on inquiries and concerns.
- In charge of training new employees to ensure smooth integration into the company culture and workflow.
- Responsible for activating new sites and creating manual shipments in both Medidata RTSM and Merative systems
- Manually assigns drugs to subjects when requested from the study team
- Write and revise support documents, study instructions and manuals as required
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Ensure that all activities are appropriately documented and stored in accordance with relevant SOP’s
- Grant access to users within the CTMS, TMF, Zelta, Opra and Medidata systems
- Perform bi-annual access reviews for both Merative and RAVE systems and submit to Trial Master File.
- Resolves complex issues, while providing exceptional service at all times and increasing customer satisfaction.
Clinical Assistant/Patient Care Coordinator
Raleigh Neurosurgical/Midtown Pain & Spine
Raleigh, NC
04.2019 - 05.2021
- Provided clinical support to physicians and physician assistants; aiding in procedures while focusing on patient comfort and safety
- Reviewed X-rays and MRI reports with physicians and collaborated on patient treatment options
- Taught patients about medications, procedures, and care plan instructions.
- Gathered a detailed medical history, presented to physicians, and discussed treatment options
- Sufficient knowledge of medications and drug interactions as related to pain and the understanding of a variety of orthopedic and neurological diagnoses
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
- Completed and submitted prior authorizations for medications through patient's insurance advocating need for the patient's medications
- Knowledge and proficient use of EPIC EMR system; Created and documented all new patient chart notes in a timely manner for physicians to review and sign off.
Radiology Operations Assistant
Novant Health- MRI
05.2016 - 04.2019
- Strong knowledge of medical terminology required to screen patients for medical conditions related to patients MRI procedure
- Prepare patients for safe and effective screening prior to performing MRI exam
- Responsible for the set-up of patient tables and coils and equipment pertinent to the patients' MRI exam
- Assisted radiology technologists with setting up patients for MRI procedures, fostering a safe and comfortable environment for the patient, preparing contrast, and removing IVs from patient
- Traveled to various diagnostic imaging centers within the triangle area, primarily Raleigh Radiology and Raleigh Neurosurgical, serving a broad patient population while providing excellent patient care service.
Physical Therapy Technician
Biomechanic Physical Therapy
10.2010 - 05.2012
- Assisted physical therapists in the evaluation and treatment of various orthopedic injuries, in addition to setting up patients on appropriate treatment modalities as directed by therapist
- Completed additional projects, such as designing patient exercise protocols, assisting with molding orthotics and splints, and performing various kinesio-taping techniques in an accurate and timely manner.
Physical Therapy Technician
IndustriCare
04.2007 - 06.2008
- Assisted with the evaluation of acute and chronic orthopedic & neurological work-related injuries
- Coordinated return to work conditioning/strengthening related programs specific to job duties
- Provided modalities for various diagnoses & fitting of proper assistive devices
- Designed, educated & implemented home exercise programs with the focus on industrial rehab.
Education
Healthcare Clinical Research Course -
Wake Tech Community College
Raleigh, NCDoctor of Physical Therapy -
Nova Southeastern University
Ft. Lauderdale, FLBachelor of Science Degree; Physical Therapy -
Florida A&M University
Tallahassee, FLSkills
- Team Collaboration
- Preparing Reports
- MS Office
- Effective Decision-Making
- Complex Problem-Solving
- Attention to Detail
- Organizational/Time Management skills
- Training and Development
- Strong verbal and written communication skills
- Excellent leadership qualities
- Knowledge of HIPAA guidelines
- Customer Engagement
- Relationship building
Certification
- Certified Personal Trainer, National Academy of Sports Medicine (NASM), 2009
- Certified Nursing Assistant, 2006
Timeline
Clinical Systems Project Associate
Worldwide Clinical Trials
06.2021 - Current
Clinical Assistant/Patient Care Coordinator
Raleigh Neurosurgical/Midtown Pain & Spine
04.2019 - 05.2021
Radiology Operations Assistant
Novant Health- MRI
05.2016 - 04.2019
Physical Therapy Technician
Biomechanic Physical Therapy
10.2010 - 05.2012
Physical Therapy Technician
IndustriCare
04.2007 - 06.2008
Healthcare Clinical Research Course -
Wake Tech Community College
Doctor of Physical Therapy -
Nova Southeastern University
Bachelor of Science Degree; Physical Therapy -
Florida A&M University