Amber Fannin
Fort Worth
Summary
I'm always committed to ensuring customer satisfaction by providing exceptional service and unmatched support. I’m eager to build great relationships by communicating effectively with customers. Ultimately, aiming to achieve and set target goals. I’m always willing to learn and improve my career.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
Audio and Visual Tech
Next Level Av
02.2019 - 05.2026
- Help assemble audio, lighting and stage gear
- Unload and Reload audio and tech gear for shows and presentations
- Maintained inventory of visual technology, coordinating repairs and replacements as needed.
- Operated audio-visual equipment for live events, ensuring optimal performance and reliability.
CSR- Customer Service Representative
Staffmark
06.2023 - 02.2024
- Provided information to customers such as orders and tracking
- Help assist customers with credit card transactions
- Provide any support for customers on their accounts
- Processed credit transactions for customers
- Resolved customer inquiries efficiently via phone, email, and chat channels.
Tax Preparer
Tax One
01.2015 - 05.2019
- Accounted tax withholdings, federal reportings and determined sales tax Collections and requirements.
- Prepared and filed federal and state tax returns for individual and business clients.
Education
High School Diploma -
Saginaw High School
Saginaw, TX05-2008
Skills
- Efficient with Computer Software
- Microsoft Office (WORD, EXCEL & POWERPOINT)
- Excellent Customer Service Support
- Learning a second language (Spanish)
- Phone Etiquette
- Clerical Experience
Certification
CPR Certified
Languages
Spanish
Limited Working
Timeline
CSR- Customer Service Representative
Staffmark
06.2023 - 02.2024
Audio and Visual Tech
Next Level Av
02.2019 - 05.2026
Tax Preparer
Tax One
01.2015 - 05.2019
High School Diploma -
Saginaw High School