Amber Ferraro
Hollywood,USA
Summary
Experienced Women’s Imaging Manager with over 25 years in Radiologic and Breast Imaging services, including 14 years in leadership roles. Specializes in managing multi-site operations and ensuring compliance with MQSA/ACR and JCAHO standards. Strong focus on team development and process optimization to enhance patient-centered workflows.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager, Women’s Imaging
Memorial Regional Hospital South
Hollywood, FL
12.2023 - Current
- Lead daily operations for high-volume Women’s Imaging services across multiple sites, ensuring seamless workflow and exceptional patient experience.
- Maintain full compliance with MQSA, ACR accreditation, and JCAHO regulatory standards, ensuring continuous survey readiness.
- Manage staffing and scheduling for all locations, including recruitment, onboarding, and optimization of staffing models.
- Provide leadership development, conduct performance evaluations, and deliver coaching to support team growth and accountability.
- Drive EPIC workflow enhancements, including imaging integration upgrades and improvements in MQSA tracking and reporting.
- Ensure adherence to all federal, state, and industry regulations while promoting standardization across sites.
- Oversee budgeting, inventory control, and purchasing for all departmental equipment and supplies.
- Analyze patient feedback and operational data to implement targeted service-improvement initiatives.
- Create and present monthly operational performance reports for senior leadership.
Clinical Coordinator, Women’s Imaging
Memorial Regional Hospital South
Hollywood, FL
07.2012 - 12.2023
Lead Mammography/Quality Control & Invasive Procedure Technologist
Memorial Regional Hospital South
Hollywood, FL
12.2006 - 07.2012
Mammography Technologist
Signet Diagnostic Center
Plantation, FL
09.2004 - 09.2008
Mammography/Bone Density & Biopsy Technologist
Hollywood Medical Center
Hollywood, FL
05.2005 - 12.2006
Radiologic Technologist (Relief)
Northwest Medical Center
Coral Springs, FL
02.2006 - 09.2006
Radiologic/Mammography Technologist
UPMC Southside Hospital
Pittsburgh, PA
05.2002 - 09.2004
Radiologic/Mammography Technologist
Monongahela Valley Hospital
Monongahela, PA
07.1999 - 06.2004
Education
Bachelor of Science - Healthcare Management
University of Phoenix
08-2025
Associate Degree - Radiography
Western School of Health And Business Careers
09-1999
Skills
- Women’s Imaging Leadership
- MQSA & ACR Accreditation Management
- JCAHO Compliance & Regulatory Readiness
- Workflow Optimization
- Lean Process Improvement
- EPIC Integration
- Operational Efficiency
- Staff Development
- Mentorship
- Scheduling Oversight
- Patient-Centered Care
- Service Recovery
- Budget Oversight
- Purchasing
- Resource Allocation
Certification
- ARRT Registered Radiologic & Mammography Technologist, #339571
- Florida Licensed Radiologic Technologist, #59177
- Lean Yellow Belt Certified
- BLS – American Heart Association
- Graduate, Healthcare Leadership Certificate Program, 12/01/12
Timeline
Manager, Women’s Imaging
Memorial Regional Hospital South
12.2023 - Current
Clinical Coordinator, Women’s Imaging
Memorial Regional Hospital South
07.2012 - 12.2023
Lead Mammography/Quality Control & Invasive Procedure Technologist
Memorial Regional Hospital South
12.2006 - 07.2012
Radiologic Technologist (Relief)
Northwest Medical Center
02.2006 - 09.2006
Mammography/Bone Density & Biopsy Technologist
Hollywood Medical Center
05.2005 - 12.2006
Mammography Technologist
Signet Diagnostic Center
09.2004 - 09.2008
Radiologic/Mammography Technologist
UPMC Southside Hospital
05.2002 - 09.2004
Radiologic/Mammography Technologist
Monongahela Valley Hospital
07.1999 - 06.2004
Bachelor of Science - Healthcare Management
University of Phoenix
Associate Degree - Radiography
Western School of Health And Business Careers