Hi, I’m
Amber Filkins
Costa Mesa,CA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
years of professional experience
Work History
Maggiano's RestaurantCosta Mesa, CA
Bartender & Server
12.2022 - Current
Job overview
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Balboa Inn ResortNewport Beach, CA
Bartender & Server
12.2016 - 09.2023
Job overview
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Completed regular bar inventories and daily requisition sheets.
- Trained new bartenders on drink preparation and upselling techniques.
Avilas El RanchitoCorona Del Mar, CA
Bartender & Server
01.2017 - 12.2019
Job overview
- Extremely skilled at multitasking, taking orders, maintaining the bar tabs as well as new orders coming in
- Prepared handcrafted organic cocktails with pure active ingredients
- Provided excellent customer service resulting in customers having a memorable experience
- Always engaging with customers to give them a wonderful over the top experience
La Vida CantinaCosta Mesa, CA
Bartender & Server
01.2015 - 12.2017
Job overview
- Maintained enough knowledge over the years of alcohol to present customers with new pairing ideas for their meals
- Maintained tabs in high volume fast-paced environment
- Maintained Inventory and re-order weekly
- Extensive alcohol, cocktail ingredient and distillation knowledge
Education
Orange Coast CollegeCosta Mesa, CA
Associate of Science from Business Administration
06.2019
Skills
- Menu Recommendations
- Point of Sale Systems
- Workflow Coordination
- Customer Service and Rapport
- High Volume Dining
- Service Oriented
- Specials Promotion and Upselling
- Menu Memorization and Presentation
- Verbal and Written Communication
- Order Accuracy and Delivery
- Liquor, Wine and Food Service
- Warm and Friendly
- High Energy and Stamina
Timeline
Bartender & Server
Maggiano's Restaurant
12.2022 - Current
Bartender & Server
Avilas El Ranchito
01.2017 - 12.2019
Bartender & Server
Balboa Inn Resort
12.2016 - 09.2023
Bartender & Server
La Vida Cantina
01.2015 - 12.2017
Orange Coast College
Associate of Science from Business Administration